Ruth Chukwurah
Lagos,Nigeria
Summary
Accomplished professional with a strong foundation in AML regulations and exceptional research abilities. Proficient in transaction monitoring systems and regulatory reporting tools, with a proven track record of identifying high-risk clients through comprehensive CDD and EDD reviews. Recognised for excellent communication skills and the ability to work effectively within teams, consistently demonstrating problem-solving skills to enhance compliance processes. Committed to leveraging expertise in financial crime prevention to contribute to organisational success and uphold regulatory standards.
Overview
2
2
Languages
1
1
Certification
10
10
years of post-secondary education
8
8
years of professional experience
Work history
AML Analyst
KINGMAKERS
Victoria Island, Lagos
2024.12 - Current
- Collaborated closely with legal team to ensure full regulatory compliance at all times.
- Conducted comprehensive investigations to identify potential money laundering activities.
- Collaborated effectively with other departments in developing a unified approach towards combating money laundering.
- Produced detailed reports and advised personnel on investigative outcomes and recommendations.
- Worked cross-functionally with customer-facing and internal teams to enforce consistent AML best practices.
- Reviewed new accounts for signs of suspicious practices and flagged potential business risks.
- Analyzed patterns to detect financial data trends and anomalies indicative of money laundering.
- Completed comprehensive PEP, sanctions and adverse media screenings using applicable protocols.
KYC and Fraud Officer
KINGMAKERS
2024.06 - 2024.11
- Review and verify new customers' KYC documentation to complete due diligence checks.
- Assign each customer to the correct KYC level based on findings.
- Review existing customers periodically against AML policies and procedures.
- Check KYC records regularly for completeness and validity to keep them current.
- Obtain required documentation to complete and maintain accurate client records.
- Maintain ongoing contact with customers to keep KYC details updated.
- Process and amend customer KYC records as information changes.
Customer Service Representative
KINGMAKERS
2023.03 - 2024.05
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Select appropriate responses to customer issues and work quickly to resolve them
- Go over and beyond for customers by going the extra mile to ensure that their issues have been resolved, thereby giving them exceptional service and a reason to stick with the brand
- Meeting and exceeding daily set targets
Social Media Manager/Digital Marketing Executive
PAPYRUS DIGITAL SOLUTIONS
2021.01 - 2022.01
- Design and deliver creative and engaging social media strategies
- Understanding of/proven expertise in social media marketing and social media platforms
- Monitoring and maintaining the company or brand's reputation on social media by addressing negative reviews or comments
- Conducting market and competitor research, and identifying the latest trends in social media to ensure the company or brand stays at the forefront.
- Creating, managing, and optimizing paid advertising campaigns on social media platforms.
Copywriter and Content Creator
SAVVY MEDIA AFRICA
2019.01 - 2022.01
- Due to my consistency and engaging content, our blog visits and interaction increased by over 70% in just a month of work.
- Maintained content marketing calendar to schedule creation and delivery deadlines
Customer Care Representative
NAIRABOX
2020.01 - 2021.01
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Select appropriate responses to customer issues and work quickly to resolve them
- Go over and beyond for customers by going the extra mile to ensure that their issues have been resolved, thereby giving them exceptional service and a reason to stick with the brand
- Meeting and exceeding daily set targets
Direct Sales Representative
AXA GROUP
2019.01 - 2021.01
- Handled pension accounts for High Networth Individuals and high-priority companies such as Nestle, Dangote, GTB, etc
- Applying proactiveness and tact in getting and retaining VIP clients
- Successfully transferred multiple former top bank managers' pension accounts to AXA due to my strong persuasive skills.
- Participated in trainings to increase my knowledge of the product and identify selling points.
Education
B.A - Linguistics
University of Benin
2011.01 - 2015.01
WASSCE - undefined
Queen's College Lagos
2004.01 - 2010.01
Skills
- Exceptional research abilities
- Transaction monitoring system use
- Excellent Communicator
- Great Team Player
- Problem-solving Skills
- Regulatory reporting tools proficiency
- High-Risk clients identification
- CDD and EDD reviews
- AML regulations knowledge
LANGUAGES
English
Igbo
REFERENCES
Olusoji, Osunsedo, 08099556998
Certification
Certified Fraud Examiner (CFE) - in view
Timeline
AML Analyst
KINGMAKERS
2024.12 - Current
KYC and Fraud Officer
KINGMAKERS
2024.06 - 2024.11
Customer Service Representative
KINGMAKERS
2023.03 - 2024.05
Social Media Manager/Digital Marketing Executive
PAPYRUS DIGITAL SOLUTIONS
2021.01 - 2022.01
Customer Care Representative
NAIRABOX
2020.01 - 2021.01
Copywriter and Content Creator
SAVVY MEDIA AFRICA
2019.01 - 2022.01
Direct Sales Representative
AXA GROUP
2019.01 - 2021.01
B.A - Linguistics
University of Benin
2011.01 - 2015.01
WASSCE - undefined
Queen's College Lagos
2004.01 - 2010.01