- English (Fluent)
- Yoruba (Native)
Open to work
RUKAYAT Adedoyin
Lagos,Nigeria
Work preference
Summary
Accomplished professional with extensive expertise in operations management and talent administration, ensuring policy adherence and regulatory compliance. Demonstrates exceptional skills in records management, resource allocation, and stakeholder engagement. Proficient in conflict resolution, critical problem solving, and detail orientation. Adept at utilising Microsoft Office Suite and core banking applications for verification and data entry. Committed to driving organisational success through effective collaboration and meticulous attention to detail.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work history
Bank teller
United Bank Of Africa
Nigeria, Lagos
2025.06 - Current
- Led teams to achieve daily targets through strategic collaboration.
- Oversaw balance of vaults and ATMs, ensuring optimal cash availability for operations.
- Drove improvements in customer satisfaction by efficiently processing transactions and addressing inquiries.
- Resolved queries with extensive product knowledge, enhancing customer experience.
- Sourced potential sales leads while delivering outstanding service.
- Executed daily cash drawer reconciliation to maintain financial accuracy.
- Spearheaded marketing campaigns to boost brand visibility and engagement.
- Managed updates to customer databases to ensure data integrity and accessibility.
- Attended to over 40 customers per day.
Admin And Operations Virtual Assistant
APX Skill Up Institue
Ipaja, Lagos
2024.03 - Current
- Administered social media accounts to support day-to-day brand visibility activities.
- Generated invoices and processed payments to maintain steady cash flow.
- Conducted online research for projects to support informed day-to-day decisions.
- Delivered customer support by telephone and email to improve satisfaction.
- Ran errands for executives to keep focus on strategic work.
- Coordinated follow-ups with team members to complete tasks on time.
Education
Bachelor of Education (B.Ed.) - Educational Management
Tai Solarin University of Education
NigeriaBachelor of Education - Educational Management
National Youth Service Corps (NYSC)
NigeriaSkills
- Operations management and talent administration
- Policy adherence and regulatory compliance
- Records management and resource allocation
- Collaboration and stakeholder engagement
- Conflict resolution and critical problem solving
- Detail orientation
- Proficiency in Microsoft Office Suite
- Expertise in core banking applications
- Verification and data entry
Languages
Beginner
English
Fluent
Yoruba
Native
Affiliations
- Reading
- Exploring
Certification
Institute of Chartered Accountants of Nigeria (ICAN) — In View, Jobberman Soft Skills Training- Completed
REFERENCES
Available upon request.
Timeline
Bank teller
United Bank Of Africa
2025.06 - Current
Admin And Operations Virtual Assistant
APX Skill Up Institue
2024.03 - Current
Bachelor of Education (B.Ed.) - Educational Management
Tai Solarin University of Education
Bachelor of Education - Educational Management
National Youth Service Corps (NYSC)