ROSEMARY OJAH
Summary
Accomplished professional with expertise in operations management, office administration, and human resource management. Demonstrates proficiency in recruitment and onboarding, policy development and compliance, and process optimisation. Skilled in budgeting and cost control, vendor and stakeholder management, performance evaluation and training, as well as inventory coordination. Adept at utilising the Microsoft Office Suite to enhance operational efficiency. Committed to driving organisational success through strategic planning and effective resource management.
Seasoned professional with focus on administrative management. Bring about organisational improvements through strategic planning and implementation of process optimisation initiatives. Specialise in team leadership, resource allocation and time management, ensuring seamless operations and superior team performance.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Administrative Manager
IBIC Holdings & Investment Ltd
2023.09 - 2025.03
- Led end-to-end administrative operations ensuring compliance and efficiency; developed and implemented SOPs improving workflow by 25%; coordinated budgeting, inventory, and resource allocation across subsidiaries; managed vendor contracts and stakeholder relationships; supported HR in performance appraisals; led recruitment, onboarding, and training of administrative staff; prepared weekly and monthly management reports.
Human Resource & Administrative Officer
FEMISCO Construction Ltd
2022.03 - 2023.08
- Managed full-cycle recruitment including screening and onboarding; designed employee engagement and training programs; maintained accurate HR records and conducted background checks; coordinated office supplies, vendor relations, and corporate events; planned annual team-building activities.
Operations Manager
Taste of Shawarma and More
2019.03 - 2023.02
- Directed daily restaurant operations ensuring service quality and profitability; implemented cost-control measures reducing operating expenses by 15%; trained and supervised front-end staff; resolved customer complaints to improve retention; prepared sales and inventory reports; negotiated with suppliers for favorable terms.
Administrative Assistant
Nigeria Labour Congress
2017.05 - 2018.04
- Provided high-level administrative support; managed confidential documents and filing systems; improved departmental efficiency by 20% through proactive support; collaborated across departments to streamline workflow.
Education
B.A. - Religious and Cultural Studies
University of Calabar
Cross River State 2012.01 - 2015.01
Skills
- Operations Management
- Office Administration
- Human Resource Management
- Recruitment & Onboarding
- Policy Development & Compliance
- Process Optimization
- Budgeting & Cost Control
- Vendor & Stakeholder Management
- Performance Evaluation & Training
- Inventory Coordination
- Microsoft Office Suite
Certification
- AI Career Essentials – ALX Africa (2024)
- Professional Certificate in Human Resource Management – Dexter & Heroes (2017–2018)
Accomplishments
- Improved administrative efficiency by 25% at IBIC Holdings
- Reduced staff turnover by 30% at FEMISCO Construction
- Reduced operating costs by 15% at Taste of Shawarma
- Recognized for outstanding administrative support at Nigeria Labour Congress
Timeline
Administrative Manager
IBIC Holdings & Investment Ltd
2023.09 - 2025.03
Human Resource & Administrative Officer
FEMISCO Construction Ltd
2022.03 - 2023.08
Operations Manager
Taste of Shawarma and More
2019.03 - 2023.02
Administrative Assistant
Nigeria Labour Congress
2017.05 - 2018.04
B.A. - Religious and Cultural Studies
University of Calabar
2012.01 - 2015.01