Rosemary Ngozi
12 jide agbalaya street chevyview estate Chevron
Summary
Dynamic professional with a proven track record at Barrister Olalekan, excelling in appointment scheduling and customer service. Adept at enhancing team performance through effective communication and innovative problem-solving. Recognized for delivering exceptional administrative support and maintaining a polished presentation, ensuring client satisfaction and operational efficiency.
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Receptionist
Barrister olalekan
Lagos
11.2024 - 10.2025
- Greeted clients and visitors with professionalism and courtesy.
- Managed phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained the office calendar efficiently.
- Processed basic administrative tasks, including filing documents accurately.
- Provided general information about services offered by the firm consistently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Project conditioner
Emily Johnson
Lagos
10.2023 - 10.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Education
Honored - Language Interpretation and Translation
Africain University of Benin
02.2024 - 08.2024
Bachelor of Science - Political Science
Estam University
Cotonou , Benin republic 10.2019 - 07.2023
Sunglee Formation High School
Ibeju lekki Skills
- Appointment scheduling
- Office management
- Customer service
- Administrative support
- Time management
- Effective communication
- Professional and polished presentation
Languages
English
First Language
French
Intermediate (B1)
B1
References
References available upon request.
Timeline
Receptionist
Barrister olalekan
11.2024 - 10.2025
Honored - Language Interpretation and Translation
Africain University of Benin
02.2024 - 08.2024
Project conditioner
Emily Johnson
10.2023 - 10.2024
Bachelor of Science - Political Science
Estam University
10.2019 - 07.2023
Sunglee Formation High School