Rita Tochukwu Egu
Cybersecurity Analyst | Microbiologist | Business Developer
Lagos
Summary
Dynamic and adaptable professional with a unique blend of expertise in cybersecurity, microbiology, and business development. Proven ability to enhance organizational processes through comprehensive threat awareness, exceptional analytical skills, and meticulous laboratory precision, complemented by strong commercial acumen. A track record of driving revenue growth and elevating customer satisfaction while ensuring secure and efficient operations. Possesses a diverse cross-functional skill set well-suited for technical, analytical, and client-facing roles.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Business Development Manager
ELEGANT INTERIOR
01.2016 - Current
- Orchestrated expansion initiatives that increased client base by 30% through targeted market engagement.
- Negotiated supplier and vendor contracts, cutting procurement costs by 10% while maintaining quality.
- Boosted monthly revenue via lead generation, product demos, and relationship management.
- Managed end-to-end project execution for interior design installations, improving customer satisfaction.
- Streamlined operational workflows, enhancing service delivery efficiency across teams.
Sales Representative
GANNIE MARBELS
01.2020 - 01.2020
- Drove product engagement, increasing walk-in conversions by 15%.
- Educated customers on product features to support informed purchasing decisions.
- Maintained accurate daily sales records for performance reporting.
- Supported merchandising activities to elevate customer experience.
Customer Service & Sales
VERSE FLOWER
01.2019 - 01.2020
- Resolved 50+ customer inquiries daily with a 95% satisfaction rating.
- Increased daily sales through product recommendations and upselling techniques.
- Managed inventory and improved product display for better customer engagement.
- Streamlined order processing, improving service turnaround by 20%.
Personal Assistant
BAYO ORGANIC
01.2017 - 01.2018
- Coordinated executive schedules, communications, and document processing, improving workflow efficiency.
- Managed logistics for meetings and vendor interactions, enhancing operational support.
- Organized files and created structured reporting systems, improving record retrieval by 40%.
- Supported internal communications and administrative operations for improved service delivery.
Business Development Manager
NEXT PAINT
01.2016 - 01.2016
- Increased regional awareness by introducing strategic retail partnerships.
- Conducted customer outreach campaigns that improved weekly sales performance.
- Strengthened distributor relationships and enhanced onboarding processes.
- Provided insights on customer trends to guide product strategy.
Customer Service (Industrial Attachment)
DIAMOND BANK
01.2011 - 01.2012
- Handled 40+ daily inquiries with high service accuracy.
- Supported front-desk operations to improve queue workflow.
- Maintained customer documents for compliance processes.
- Assisted with account updates, ensuring error-free customer service support.
Lab Attendant (IT)
NIGERIAN MARITIME
01.2007 - 01.2008
- Collected environmental samples and conducted preliminary lab tests.
- Handled lab equipment safely and maintained hygienic work areas.
- Documented test results and supported senior technicians in analysis.
- Assisted in departmental research and quality checks.
Lab Attendant (IT)
INEC
01.2007 - 01.2008
- Prepared laboratory samples and performed basic microbial activities.
- Maintained accurate lab logs and documentation.
- Supported lab technicians in daily operations and safety compliance.
- Organized lab materials to ensure readiness for activities.
Education
B.Sc. - Microbiology & Brewing
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2010
Skills
Proficient in cybersecurity technologies
Certification
Cybersecurity Certification (2025)
Accomplishments
Earned a Diploma Certification in Cybersecurity, demonstrating foundational competence in modern security principles.
Timeline
Sales Representative
GANNIE MARBELS
01.2020 - 01.2020
Customer Service & Sales
VERSE FLOWER
01.2019 - 01.2020
Personal Assistant
BAYO ORGANIC
01.2017 - 01.2018
Business Development Manager
ELEGANT INTERIOR
01.2016 - Current
Business Development Manager
NEXT PAINT
01.2016 - 01.2016
Customer Service (Industrial Attachment)
DIAMOND BANK
01.2011 - 01.2012
Lab Attendant (IT)
NIGERIAN MARITIME
01.2007 - 01.2008
Lab Attendant (IT)
INEC
01.2007 - 01.2008
B.Sc. - Microbiology & Brewing
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY