Rita Olori
Woji, Port Harcourt,Rivers
Summary
CAREER OBJECTIVES: To work with existing staff and facilities contributing the best of my ability and quota, so as to improve organizational objectives and achieve managerial goals and target. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
6
6
Certifications
Work History
Sales Rep
RINNO MULTIPURPOSE OUTLET
08.2017 - Current
- Receiving customers
- Making sales and procurement
- Solving customers complaints
- Answering client questions about the products, price and availability
- Preparing and submitting product requisition
Customer Service Representative
Guaranty Trust Bank Plc
Warri, Delta State
05.2006 - 12.2007
- Account Opening ( Savings, Currents, Corporate, Domiciliary, and GTmax Accounts)
- Stock taking of ATM cards (Automated Teller Machine)
- Reactivating customers dormant accounts
- Taking records of Reactivated Account
- Making request of customer Cheque books
- Analyzing and stock taking of Cheque Books
- Customer Information’s and Services
- Preparation of References (Inward and Outward
- Resolving customers inquiry and complaints
- Processed customer service orders promptly to increase customer satisfaction.
- Promptly responded to inquiries and requests from prospective customers.
Front Desk Assistance
Dream Suites Ltd
Warri, Delta State
02.2005 - 07.2006
- Receiving payment from customers
- Stocking and Inventory at the end of the month
- Receiving customers to the Showroom.
Education
B.sc - Entrepreneurial and Business Management
National Open University of Nigeria
Port Harcourt Diploma - hotel and hospitality management
DOF Catering institute
Port Harcourt OND - Accounting
University of Benin
Skills
Application office Microsoft officeGood internet knowledge
Self-motivated and target oriented
Strong independent work ethic, excellent time management skills
Ability to work under minimum supervision
Ability to work under the organizational framework
Certification
Risk Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Risk Management
03-2020
Human Resourse Development
03-2020
Compensation and Benefits
03-2020
Sales Rep
RINNO MULTIPURPOSE OUTLET
08.2017 - Current
Customer Service Representative
Guaranty Trust Bank Plc
05.2006 - 12.2007
Front Desk Assistance
Dream Suites Ltd
02.2005 - 07.2006
B.sc - Entrepreneurial and Business Management
National Open University of Nigeria
Diploma - hotel and hospitality management
DOF Catering institute
OND - Accounting
University of Benin