Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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RITA CHIZOBA OBI

OGUN STATE

Summary

Dynamic and self-motivated professional with strong communication skills and the ability to work calmly under pressure. Demonstrates excellent time management and is an excellent team player, consistently contributing to collaborative success. Committed to leveraging these skills in a challenging environment to achieve organisational goals.

Overview

2
2
years of professional experience
11
11
years of post-secondary education

Work history

Secretary

Emeruwa Ogochi and Partners
Enugu, Enugu State
09.2016 - 12.2016
  • Scheduled appointments for executive management team.
  • Facilitated efficient communication by managing correspondence via post and email.
  • Improved client relationships through professional telephone etiquette.
  • Streamlined office procedures to increase efficiency.
  • Maintained confidential records, safeguarding sensitive corporate information.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.

Front Desk Officer

Top-Ten Hotel
Golf Estate G.R.A, Enugu State
05.2016 - 08.2016
  • Welcomed visitors warmly, creating a positive first impression about the company.
  • Maintained confidentiality of records to uphold privacy regulations.
  • Enhanced customer satisfaction by efficiently managing front desk operations.
  • Assisted guests with check-in procedures, improving smooth operations.
  • Maintained clean reception area, reflecting professional image of the company.
  • Encouraged customer feedback to deliver information to management for process improvements.
  • Responded to telephone enquiries from clients, vendors and members of public.

Waiter

Jackis Place
Ogui Road, Enugu State
01.2016 - 04.2016
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Front desk officer

Delux Hotel
Abule Egba, Lagos State
01.2015 - 12.2015
  • Welcomed visitors warmly, creating a positive first impression about the company.
  • Updated appointment calendars to prevent scheduling conflicts.
  • Processed payments accurately, maintaining financial integrity at all times.
  • Enhanced customer satisfaction by efficiently managing front desk operations.
  • Maintained clean reception area, reflecting professional image of the company.

Education

Higher National Diploma - Mass Communication

Institute of Management and Technology
Nigeria
01.2019 - 09.2024

GCSEs - Academic

St. Joseph Academu School
Umuoka, Udi, Enugu State
09.2013 - 07.2018

Skills

  • Strong communication skills
  • Able work calmly under pressure
  • Self Motivated
  • Excellent Team Player
  • Excellent time management

Languages

Yoruba
Upper intermediate
Igbo
Native

Affiliations

  • Swimming
  • Dancing
  • Travelling

Timeline

Higher National Diploma - Mass Communication

Institute of Management and Technology
01.2019 - 09.2024

Secretary

Emeruwa Ogochi and Partners
09.2016 - 12.2016

Front Desk Officer

Top-Ten Hotel
05.2016 - 08.2016

Waiter

Jackis Place
01.2016 - 04.2016

Front desk officer

Delux Hotel
01.2015 - 12.2015

GCSEs - Academic

St. Joseph Academu School
09.2013 - 07.2018

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RITA CHIZOBA OBI