Ridwan Ismail

• Followed established procedures for processing returns, exchanges, refunds while maintaining high levels of accuracy.
• Provided customer service to clients through phone and email communication.
• Upsold additional products or services when appropriate in order to meet sales goals.
• Participated in ongoing training programs related to job duties or responsibilities.
• Maintained accurate records of client interactions and transactions.

• Conducted soil sampling tests to assess fertility levels for specific plots of land.
• Inspected crops for signs of disease and pests, reporting findings to supervisor.
• Assisted in the maintenance of greenhouses, including cleaning, pruning and arranging plants.
• Performed general maintenance tasks around the farm including mowing grass and repairing fences.
• Weeded fields by hand or with specialized tools such as hoes or cultivators.

• Assisted with the preparation of audit working papers, including gathering supporting documentation for testing purposes.
• Conducted audit tests to evaluate internal control systems and assessed accuracy of financial records.
• Provided technical support during production process by identifying solutions for operational problems.
• Created detailed drawings using AutoCAD software for parts fabrication and assembly.
• Coordinated with vendors regarding materials used in production processes.
• Trained personnel on operating procedures related to machinery maintenance and repair.

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• Reviewed financial statements for accuracy and compliance with applicable regulations.
• Reviewed client's general ledger accounts and reconciled account balances on a monthly basis.
• Collaborated with other members of the team in order to complete assigned tasks efficiently.
• Assisted in the analysis of operational and financial data during audit projects.
• Evaluated internal controls and processes to identify weaknesses and recommend enhancements.
• Documented audit procedures and findings in accordance with company and regulatory requirements.