Richards Okiemute
Microsoft ERP (azure cloud) Support Engineer, Big Data Analyst
Lagos, Nigeria
Summary
A fast evolving Microsoft Dynamics ERP (Azure Cloud) Engineer and Data Analyst with excellent reputation for resolving problems and improving customer satisfaction. Constantly seeking opportunities to contribute and advance the work and course of a technology, data, and people driven organization.
Overview
3
3
years of professional experience
Work History
Microsoft Dynamics ERP Engineer
Tek-Experts (Microsoft)
Lagos
02.2022 - Current
- Applying advance customer relationship techniques to improve customers satisfaction.
- Executing Backend Telemetry Analysis to resolve customers issues
- Environment Monitoring and Log Analysis to determine Root Cause Analysis for different environment issues
- Deploying Microsoft Dynamics ERP Environments through Lifecycle System (LCS), Azure DevOps, and Azure Connectors.
- Performing Just-In-Time Remote Desktop Protocol Access to Microsoft Dynamics ERP Cloud Hosted Environment Database to Resolve Issues.
- Troubleshooting D365F&O environment performance issues.
- Integrating PowerBI Services with Microsoft Dynamics 365 Environment using Azure Active Directory App Permission Services.
- AOS and Batch Server Troubleshooting
- Updating and Upgrade Microsoft Dynamics 365 Environments using Quality and Services Updates.
- Deploying Software Deplorable Packages and Hotfixes to Cloud/Customer Hosted Environments and Microsoft Managed Environments using Shared Assets Libraries.
Data Analyst
RichSight Analytics| Freelance
Port Harcourt
11.2020 - Current
- Generating valuable data driven insights to help companies make data-driven decisions.
- Creating data visualizations using Python programming language.
- Performing Cloud Data Analysis to Uncover patterns and business insights from large amount of data.
- Creating presentations using Google Slides and/or PowerPoints to communicate data analytical findings.
Cloud Engineering Instructor
AWS/Google Developers Group (Cloud Platforms)
Delta State
05.2021 - 11.2021
- Deployed Web Applications on AWS and configured App Security Group and DB Security Group to only allow traffic from the App's Server to Amazon RDS.
- Developed Team Communications and Information for Meetings.
- Configured Cloud IAM, Storage, Virtual Private Networks (VPN), and VPC Networking using Google Cloud Platform –GCP. Deployed Apps to Google Cloud Services: App Engine, Kubernetes Engine, and Cloud Run.
- Participated in Team-Building Activities to Enhance Working Relationships.
Education
Bachelor of Engineering - Petroleum Engineering
University of Benin
Edo State, Nigeria10.2018
National Diploma - Petroleum Engineering Technology
Petroleum Training Institute
Delta State, Nigeria04.2014
Skills
- Customer/Client Support Services
- Cloud Technologies (Azure, GCP, AWS)
- Azure Connectors for Microsoft Lifecycle System (LCS) Integration
- Microsoft Dynamics 365 F&O
- Batch Servers and LCS troubleshooting
- Application Object Servers (AOS) analysis
- Azure Data Explorer (ADX) and Kusto Query Language (KQL) Analysis
- Azure DevOps for Dynamics F&O
- Git & GitHub
- Linux & Powershell
- Data Analytics & Machine Learning
- Python Programming
- Problem Solving and Efficient Communication
- Excellent Data Visualization and Report Presentation Skills
Volunteer and Leadership
Founder and Tech Lead | Future Forge
A Non Governmental Organization helping youths get into tech and exposing them to cloud technologies
Volunteer Mentor| Google Developer Group
- Mentoring youths on how to become a tech developer
- Helping youths access and obtain Google tech skills
Volunteer Tutor | Petroleum Training Institute Exam Prep-Class
- Helping new entrants into the institute gain admission by teaching and preparing them for success.
- Achieved 82% success rate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
View on Credly: https://bit.ly/3PBTzAW
Timeline
Microsoft Dynamics ERP Engineer
Tek-Experts (Microsoft)
02.2022 - Current
Cloud Engineering Instructor
AWS/Google Developers Group (Cloud Platforms)
05.2021 - 11.2021
Data Analyst
RichSight Analytics| Freelance
11.2020 - Current
Bachelor of Engineering - Petroleum Engineering
University of Benin
National Diploma - Petroleum Engineering Technology
Petroleum Training Institute
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