Richard Kelechi Ozuzu
Transport, Logistics & Operations Professional
Shasha,Lagos
Summary
Highly experienced Transport, Logistics, and Operations Professional with over 19 years of progressive experience in fleet management, logistics operations, material management, safety compliance, and excellent customer service delivery within reputable transport and industrial organizations. Proven ability to optimize transport routes, manage fleet operations, control inventory, ensure regulatory compliance, improve operational efficiency, and deliver excellent customer satisfaction. Strong leadership, analytical, and problem-solving skills with hands-on experience using transport and inventory management systems.
Overview
20
20
years of professional experience
Work History
Transport Officer
Presco PLC (SIAT Group International)
Benin, Edo State
11.2018 - 09.2025
- Planned and optimized daily transport schedules and routes using Prime Track transport management system, software to improve efficiency and productivity.
- Monitored vehicle movement to ensure timely and safe delivery of goods and passengers.
- Coordinated routine, preventive maintenance, servicing, and repairs of company fleet to reduce downtime and operational costs.
- Conducted regular vehicle inspections to ensure roadworthiness and compliance with safety regulations.
- Ensured vehicles met all insurance, safety, and regulatory requirements.
- Managed fuel issuance and usage to minimize wastage and control costs.
- Recruited drivers, monitored performance, and enforced company policies and transport regulations.
- Handled and resolved drivers’ and customers’ complaints professionally to maintain trust and satisfaction.
- Prepared detailed reports on transport operations, expenses, driver performance, challenges, and improvement areas.
Senior Logistics & Operations Officer / Safety Officer
ABC Transport Plc
Owerri, Imo State
01.2011 - 10.2018
- Monitored and managed incoming and outgoing shipments (cargo and parcels) to ensure accuracy and accountability.
- Maintained inventory and shipment records using Oracle inventory management system.
- Coordinated shipment movements, including carrier selection, freight rate negotiation, and transportation planning.
- Supervised loading and unloading operations and managed end-to-end logistics processes.
- Tracked shipments from origin to destination to ensure timely delivery.
- Ensured full compliance with logistics laws, safety regulations, and trade requirements.
- Attended to customer inquiries and complaints with empathy, ensuring effective resolution and customer satisfaction.
- Monitored transportation costs and prepared operational and budget reports.
- Managed relationships with vendors, carriers, and logistics partners.
- Analyzed supply chain performance and implemented improvement measures.
- Developed and enforced safety and security procedures for logistics operations.
Material Management Officer
ABC Transport Plc, Head Office
Owerri, Imo State
08.2005 - 01.2011
- Collaborated with cross-functional teams to forecast material and supply needs.
- Sourced and evaluated vendors and monitored supplier performance.
- Received, sorted, stored, and distributed materials within the warehouse.
- Maintained accurate inventory records and conducted regular physical stock counts.
- Established and enforced warehouse safety standards, security measures, and location systems.
- Monitored inventory levels to ensure uninterrupted operational support.
- Managed documentation for all materials received and issued.
- Planned and coordinated movement of materials to support work schedules efficiently.
Education
Professional Advanced Diploma - Transport and Logistics
Nigerian Institute of Transport Technology (NITT)
Zaria01.2025
Bachelor of Science Degree - Government & Public Administration
Imo State University
Owerri01.2001
Skills
Transport & Fleet Management
Logistics & Supply Chain Operations
Route Planning & Optimization
Vehicle tracking with transport management systems (Prime Track)
Inventory & Warehouse Management with inventory software (Oracle)
Safety Compliance & Risk Management
Vendor & Driver Management
Customer Service & Complaint Resolution
Budgeting, Cost Control & Reporting
Leadership, Supervision & Team Coordination
Time Management & Multitasking
Development Training
- Customer Satisfaction and Bonding Techniques, 2006-02-01
- Enhancing Customer Relationship in Service-Oriented Organizations, 2008-06-01
- Rejuvenating Staff Attitude for Efficiency and Patronage, 2010-12-01
- Safety Officers’ Obligations & Reporting Unsafe Acts, 2011-03-01
- Performance Appraisal Training, 2012-11-01
- Providing Uninterrupted Services: Customer Delight, 2013-04-01
- Building Synergy among Departments: Problem-Solving Strategy, 2014-05-01
- Tackling Substandard Spare Parts & Equipment, 2016-02-01
- Performance Management & Productivity Matrix, 2017-07-01
- Supervisory Management in Transport Operations, 2024-09-01
Personal Information
- Nationality: Nigerian
- Marital Status: Married
References
Available on request.
Timeline
Transport Officer
Presco PLC (SIAT Group International)
11.2018 - 09.2025
Senior Logistics & Operations Officer / Safety Officer
ABC Transport Plc
01.2011 - 10.2018
Material Management Officer
ABC Transport Plc, Head Office
08.2005 - 01.2011
Professional Advanced Diploma - Transport and Logistics
Nigerian Institute of Transport Technology (NITT)
Bachelor of Science Degree - Government & Public Administration
Imo State University