Richard Chukwuwike Chukwuemeka
Business Manager
Lagos ,Lagos
Summary
Dynamic Business Manager with a proven track record at Self Employed Web, excelling in strategic planning and operational leadership. Enhanced customer satisfaction through effective feedback systems and mentored teams to achieve business objectives. Skilled in negotiation and project management, driving significant improvements in sales and operational efficiency.
Overview
11
11
years of professional experience
Work History
Business Manager
Self Employed Web
01.2014 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Education
B.Sc - Physical Education
Lagos State University
Lagos OjoSkills
Negotiation
Employee management
Consulting
Cross-functional communication
Customer Relations
Operational leadership
Project Management
Search Engine Optimization
Customer Relationship Management
Strategic planning
Business planning
Timeline
Business Manager
Self Employed Web
01.2014 - Current
B.Sc - Physical Education
Lagos State University