RICHARD CHIGBU
ABA
Summary
Data-driven [Job Title] with [Number] years of experience bringing previously untapped market sectors into focus and expanding market base incrementally. Deeply collaborative sales leader, building diverse teams and generating comprehensive market strategies to boost overall brand recognition.
Overview
7
7
years of professional experience
Work History
Manager of Business Development and Sales
Gravvan Hair Care ENT.
04.2022 - Current
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Management Assistant
Pivot Engineering & General Contracting
01.2020 - 02.2022
- Created and updated records and files to maintain document compliance.
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Prepared and charted data and metrics for detailed status reports.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Offered technical support and troubleshot issues to enhance office productivity.
Electrical Technician
Ojm Electrical Company
07.2017 - 12.2019
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Tested, troubleshot, and calibrated equipment in shop and field.
Education
Higher National Diploma - Electrical Electronics Engineering
FEDERAL POLYTECHNIC NEKEDE
OWERRI05.2017
National Diploma - Electrical Electronic Engineering
Federal Polytechnic Nekede
Owerri06.2013
WAEC -
Grace Youth College
Ekiti06.2007
WAEC -
Bezaleel Execellent College
Ekiti06.2006
Skills
- Social Media Marketing
- Competitive Analysis
- Sales Presentations
- Data-driven decision-making
- Customer Engagement
- Decision-Making
Timeline
Manager of Business Development and Sales
Gravvan Hair Care ENT.
04.2022 - Current
Management Assistant
Pivot Engineering & General Contracting
01.2020 - 02.2022
Electrical Technician
Ojm Electrical Company
07.2017 - 12.2019
Higher National Diploma - Electrical Electronics Engineering
FEDERAL POLYTECHNIC NEKEDE
National Diploma - Electrical Electronic Engineering
Federal Polytechnic Nekede
WAEC -
Grace Youth College
WAEC -
Bezaleel Execellent College
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