Remya Nair
Wuye
Summary
Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.
Friendly approach with 5-6 years of experience in administration . Skilled at presentation design with training in MS office use and excellent typing abilities. Detail-oriented worker successful streamlining procedures and managing office organization.
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
16
16
years of professional experience
Work History
Camp General Manager
ASSIGN INTERNATIONAL SERVICES LTD
ABUJA
05.2022 - 05.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Oversaw product development initiatives from concept through completion stages.
- Ensured compliance with local health department regulations regarding food safety standards.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Prepared workstations with ingredients and tools to increase efficiency.
- Reviewed vendors' contracts for pricing accuracy and delivery terms compliance.
- Inspected shelves regularly to ensure that merchandise is properly displayed according to company standards.
- Implemented cost-reduction initiatives while maintaining high quality standards.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
Assistant Manager
DANTATA SMART PACK
ABUJA
11.2021 - 05.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Served as a liaison between staff members and senior management personnel.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Proposed or approved modifications to project plans.
Administrative Secretary
Salco Limited
Abuja
09.2012 - 12.2017
- Company had 5 estates comprising of 36 houses under the name Dicom Investment Ltd, maintain the same and prepare agreement, renewal and also attend tenant’s complaints if estate managers is absent.
- Also company had Agro products, so dealed with checking of stock card of products and also checking monthly reports from all the branches regarding sales and branch expense.
- Received and routed incoming calls and correspondence to promote timely communication.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Updated details in company database by keying in customer contacts and delivery dates.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Monitored scheduling and event coordination for corporate fundraisers and executive meetings.
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Answered phone calls and asked appropriate questions to determine which department or staff member could be of service.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
- Sorted and distributed business correspondence to correct department or staff member.
- Guided administrative and professional staff through computer and software problems.
- Made travel arrangements and reservations.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Answered and routed telephone calls and took messages.
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
- Coordinated employee recruitment, performance evaluation and termination activities.
- Planned and coordinated staff travel by booking flights, hotel rooms and ground transportation.
- Tracked expenses and documented records using to improve financial flow.
Administrative Assistant to the Director
Softouch Hygiene Pvt Ltd
Ahmedabad
07.2008 - 02.2009
- Updated details in company database by keying in customer contacts and delivery dates.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Education
Bachelor of Science - Physics
C.U Shah Science College
Ahmedabad , India05.2003
Diploma in Computer - MS Office , Internet Fundamentals, C, C++, HTML,
SSI Institute
Ahmedabad , India Skills
- Spreadsheet development
- Database entry
- Schedule management
- Billing and invoicing
- Editing and proofreading
- Recordkeeping and bookkeeping
- Calendar management
- Accounting support
- Account balancing reconciliation
- Advanced MS Office Suite knowledge
- Expense reporting
- Event coordination
- Excel spreadsheets
Languages
English
Proficient
C2
Hindi
Proficient
C2
Malayalam
Proficient
C2
Gujarati
Upper Intermediate
B2
Leadership
Served as Cultural Secretary of Indian Cultural Association, Abuja, Nigeria for the year 2019-2021.
Personal Details
Name : Remya Vinesh Nair
Date of Birth : 25/5/1982
Marital status : Married
Contact No. 08055532781
Email id : gemremu@yahoo.co.in
remya_vinesh@hotmail.com
Nationality : Indian
Address : Block -E, flat-35, Drol Apartment , Wuye , Abuja
Timeline
Camp General Manager
ASSIGN INTERNATIONAL SERVICES LTD
05.2022 - 05.2024
Assistant Manager
DANTATA SMART PACK
11.2021 - 05.2022
Administrative Secretary
Salco Limited
09.2012 - 12.2017
Administrative Assistant to the Director
Softouch Hygiene Pvt Ltd
07.2008 - 02.2009
Bachelor of Science - Physics
C.U Shah Science College
Diploma in Computer - MS Office , Internet Fundamentals, C, C++, HTML,
SSI Institute
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