Rejoice Emmanuel

My job is to create new and effective ways for us at UNDP Nigeria to talk to people using digital stories, videos, and various multimedia formats. I use my skills in creating content and looking at data to make sure our messages are awesome, and people really like them.

Key Responsibilities

• Support and facilitate the design and implementation of communication strategies.
• Document human story telling stories through videos, photos, and aerial photography.
• Supports the design and implementation of digital and multimedia campaigns and advocacy strategies for the country office and projects.
• Manage the country office digital platforms, including website, social media, intranet, and other web-based communication platforms.

Key Achievements.

• Documented the Timbuktoo Fintech Hub launch and onboarding of the first cohorts.
• Shot videos and photo assets for the HerAfCFTA Project launch.
• Traveled to 6 states across the country to document stories for the Nigeria Jubilee Fellows Programme, through videos, photos, and aerial photography.
• Shot videos and wrote articles that focused on the country office's programmatic areas.
• Part of the team that documented and launched the Ngarannam documentary.
• Documented the start and launch of the UNDP Innovation hub in Lagos.
• Part of the team that documented the national launch of the UNDP HDR in Nigeria.
• Part of the team that documented the yearly video highlights for the country office.
• Contribute towards expanding the digital footprint and strengthening active and innovative engagement of UNDP Nigeria, targeting the younger and influential online audience.

Key Responsibilities

Design and implementation of strategies

• Supported the implementation of the communications strategies and plans to ensure effective and efficient messaging of UNDP Nigeria interventions and thought leadership with all targeted audiences at the national, regional, and global levels.
• Contributed to the conceptualization, activation, and implementation of strategic public engagement and advocacy campaigns that build and increase programmatic visibility and awareness.
• Provided technical support in designing communication assets and resource materials to increase the appreciation, understanding, and strengthening of the partnerships of UNDP with partners, the media, and public.

Management of digital platforms.

• Lead the curation of digital and social media content to ensure UNDP Nigeria's expertise and thought leadership is positioned visibly and engaged in national, regional, and global development discourses.
• Supported in the design of the Country office and project websites based on corporate requirements, in cooperation with the UNDP global digital team.
• Supported the country office and project websites, including social media platforms.
• Initiated and assisted in the development and publication of blogs, articles, success stories, and multimedia campaign materials that enhance programmatic and project visibility.

Public outreach and engagement with stakeholders and partners

• Facilitated public outreach and engagement with stakeholders and partners.
• Represented UNDP Nigeria in the UNCG editorial board and other communications working groups that involve partner collaboration and co-creation.

Key Responsibilities

• Managed external communications and digital/social media platforms, including drafting, evaluating, and disseminating information, stories, articles, and updates across the organization's networks; monitoring press releases; and posting content on the digital media platforms.
• Responsible for planning and implementation of training curriculum and materials for new projects.
• Assisted in preparing quarterly metrics reports to determine the effectiveness of communications efforts and pinpoint areas needing improvement.
• Collaborated with marketing agencies to produce copy for advertisements or articles.

Key Achievements

• Managed key communication outputs for the Bank, including the first edition of its annual education fair, Edu360, and management of the rebranding of the Bank's 100th anniversary through more straightforward, relatable, and consumer-oriented communication.
• Developed and executed visibility plans for over 300 refurbished Union Bank branches nationwide to reinforce the streamlining of the transformative messaging of the Bank.
• Part of the team that launched the WeHub program (Women Empowerment Hub) in Union Bank, an initiative to motivate, connect, and provide mentoring and networking opportunities for its women.
• Successfully monitored and managed media training for senior executives and directors.
• Provided strategic media liaison and coordination on behalf of the Bank, which led to active public engagement and enhanced articulation of the Bank's position and brand reputation.
• Facilitated the resolution of disputes with the public or external vendors.

Key Responsibilities

Responsible for maintaining and enhancing the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Key Achievements

• Planned and delivered a series of training modules, including inductions for new staff.
• Identified legal requirements and government reporting regulations affecting human resources functions and ensured policies, procedures, and reporting complied.
• Liaised with a wide range of people involved in policy areas, such as staff performance, health, and safety.

Key Responsibilities

• Responsible for managing customer service teams, developing customer service strategies, and resolving customer complaints.
• Assisted in coordinating communication activities and events.
• Key Achievements
• Developed and implemented customer service strategies.
• Worked closely with various departments and assisted line managers in understanding and implementing policies and procedures.
• Produced, edited, and distributed updates and materials for external and internal audiences.
• Led developing and disseminating internal publications, such as newsletters, releases, and digital staff announcements.
• Provided creative, editorial, and operational support for communications projects and reported on progress.
• Analyzed training needs in conjunction with departmental managers.
• Helped market and communicate events, such as seminars, conferences, and public events.
• Worked closely with all departments to ensure smooth relationships between them.
• Planned and conducted new employee orientation to foster a positive attitude toward company goals.

Key Achievements

• Part of the team that conceptualized and successfully launched an initiative that collected contributions of furniture, clothes, and other household items to distribute to the Ota community, where the school is situated.
• Coordinated and led students who solicited funds for low-income families in need of aid in the Ota community.