Rejoice Awoniyi
Ajah
Summary
Technical Sales Representative with a proven track record at SparesMart Limited, excelling in customer relationship management and product demonstrations. Leveraged technical product knowledge to enhance client satisfaction and optimize sales processes, consistently achieving service goals through effective interpersonal skills and a commitment to understanding customer needs.
Dependable individual with the vision to see opportunity where others have failed. An inspiring sales-driven employee with impeccable relationship-building skills. Looking for a Technical Sales Representative role with an organization that appreciates talent and hard work.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Technical Sales Representative
SparesMart Limited
Lagos
01.2024 - Current
- Engaged clients to understand their technical needs and product requirements.
- Provided detailed product demonstrations to potential customers, showcasing features and benefits.
- Collaborated with the sales team to streamline customer inquiries and order processing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Arts - Public Administration
Taraba State University
Taraba, Nigeria 05.2023 - 06.2024
Skills
- Technical product knowledge
- Product demonstrations
- Customer relationship management
- Sales process optimization
Languages
Hausa,Yoruba
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Technical Sales Representative
SparesMart Limited
01.2024 - Current
Bachelor of Arts - Public Administration
Taraba State University
05.2023 - 06.2024