Rehema Kamau

Key Objectives

• Contribute to expanding Samsung’s product's market coverage by setting up a product line-up strategy & operation plan.
• Contribute to maximizing sales and minimizing loss by managing product lifecycle and developing pricing strategy to meet the target sales for the product.

Key Tasks

• Line-up management - management of the mobile product roadmap in order to achieve product goals and metrics in line with market demands and response.
• Launch management - Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Pricing operation – simulating and setting the price strategy based on market dynamics of each segment and model.
• Discontinuation management - Devise the plans to minimize stock when a product is to be discontinued by setting appropriate discontinuation timeline and plans to utilize channel inventory
• Communicated effectively with team members to deliver updates on project milestones and deadlines.

• Coordinated Nation Media Group's digital transformation project in line with project Scope, budget and schedule. Managing a budget of $200,000, Achieved to reach 300,000 subscribers in year 1
• Drove team success through shared vision and data analysis to make decisions. Supports development of project updates, and reports for clients and stakeholders.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
• Managing issues related to project team’s progress, decisions, issues/risks, and changes in project scope/budget
• Developed project roadmap and life cycle to be shared with internal and external stakeholders . Building strong relationships with project teams,senior staff, partners and stakeholders at all levels
• Rolled up projects using agile approach for ease of implementation while meeting key milestones.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• Consulted with product development teams to enhance products based on customer data and feedback
• Managing Nation epaper which contributes $1M in annual revenue
• Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
• Established criteria for each milestone within product roadmap as means to measure developmental progress.
• Managed Nation media groups Mobile value added services product development cycle, including prototyping designs and coordinating go to market strategies
• Defined and analyzed metrics to measure product performance.
• Liaised with clients to develop deep understanding of business needs and current market landscape.

• Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Boosted sales numbers with proactive account servicing and diligent relationship-building.
• Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $20,000 in monthly sales.
• Researched emerging industry trends, new applications, concepts and procedures for clients..
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

• Delivered telephony solutions to customer locations within specific timeframes.
• Worked closely with project managers to maintain optimum levels of communication to effectively and efficiently complete projects.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Increased customer satisfaction by resolving connectivity issues.
• Analyzed account details such as usage,number of calls data and client comments to enhance understanding of telephony solutions effectiveness and understand client needs.