Rebecca Edet Ekanem

I am an enthusiastic and detail-oriented individual eager to begin a career as a Ticketing Agent. Recently completed training in basic airfares, ticketing procedures, and reservation systems. Possesses strong communication skills, a customer-first attitude, and a keen ability to learn quickly. Able to manage multiple tasks efficiently, with a focus on accuracy and timely service. Passionate about the travel industry, Hospitality industry and dedicated to providing exceptional customer service while supporting seamless travel experiences. Ready to apply theoretical knowledge in a professional setting and contribute positively to a dynamic team.

My professional telephone manner and attention to detail ensure exceptional customer service and operational efficiency.

Digital Skills Training - Digitex Company (2024)

Basic Airfares & Ticketing - Landover Aviation Business school (2024)

Cabin Crew Ab-initio Aircraft Type Rating -ATR 42 - Landover Aviation Business school (2023)

CPR Training Program (Emergency Rescue - Landover Aviation Business school (2023)

Critical Thinking And General Etiquette Training - Landover Aviation Business school (2023)

Diploma in Catering And Hotel Management - Nafowa Vocational ICT Centre (2017).

Referees

Mr Segun oyewole - 08035584327

David Ploycarb - 08067308325

Ikwo Uyah - 08097075161

• Designed and implemented new bakery menu, emphasizing local produce, resulting in 90 % increase in sales.
• Developed 7 gluten-free pastry recipes, resulting in 100 additions to permanent menu.
• Recruited, trained and supervied 15 bakery staff.
• Resolved product issue through consumer testing.