Rebecca Obaroh
Ikeja, Lagos,LA
Summary
Dynamic operations leader with a proven track record at HENCAP-NIG LIMITED, driving technology integration and enhancing productivity through innovative process improvements. Skilled in business analysis and fostering teamwork, I successfully expanded workforce capabilities and ensured compliance, positioning the organization for sustainable growth.
Operations leader with track record in driving efficiency and productivity. Known for strategic planning, process optimization, and effective resource management. Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in logistics, project management, and continuous improvement. Trusted to deliver high-quality outcomes in dynamic environments.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Head of Operations
HENCAP-NIG LIMITED
03.2022 - Current
- Drove technology integration strategies, modernizing legacy systems and facilitating seamless data flow.
- Conducted comprehensive market analysis to inform strategic planning and decision-making processes.
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Led workforce expansion efforts, recruiting top talent and establishing high-performance team aligned with company goals.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
Sales Manager
Hartlink Enterprises
02.2019 - 05.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Bachelor of Arts - International Business
07-2027
- International Business], Nexford University, 2025 - 3.50 GPA Conversion
Bachelor of Arts - Peace Study And Conflict Resolution
03-2027
Bachelor of Science - Human Resources Management
02-2021
- Degree Awarded with [Honors]
Skills
- Operational excellence
- Safety management
- Business analysis
- Organizational development
- Teamwork
- Cross-functional coordination
- Logistics management
- Teamwork and collaboration
Accomplishments
- Supervised team of 120 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved employees performance by introducing Google Workspace for Collaborative task management and seamless communication.
- Resolved product issue through consumer testing.
- Collaborated with team of 8 in the development of TOP-T Product.
- Documented and resolved operational inefficiencies which led to production efficiency by 20%.
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Hausa
Advanced (C1)
Yoruba
Bilingual or Proficient (C2)
Timeline
Head of Operations - HENCAP-NIG LIMITED
03.2022 - Current
Sales Manager - Hartlink Enterprises
02.2019 - 05.2021
Nexfor University - Bachelor of Arts, International Business
National Open University of Nigeria - Bachelor of Arts, Peace Study And Conflict Resolution
Atlantic International University - Bachelor of Science, Human Resources Management
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