Rebecca Obaroh
Summary
Strategic operations leader with expertise in enhancing service quality and fostering cross-departmental collaboration. Proven ability to lead initiatives aligning operational and company goals. Skilled in budget management and driving team success through effective mentorship.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Head of Operations
Hen-Cap Nigeria Limited
Agege
01.2023 - Current
- Managed budgets for operations departments and ensured cost-effectiveness
- Led cross-departmental meetings to align operational goals with company objectives.
- Enhanced service quality through strategic operational initiatives
- Directed daily operations, fostering productivity and collaboration across departments.
Human Resources Officer
Hen-Cap Nigeria Limited
Agege
07.2019 - 01.2023
- Managed employee recruitment and onboarding processes for various positions.
- Coordinated with management on recruitment strategies.
- Managed employee relations issues, addressing grievances and complaints effectively.
- Ensured compliance with safety regulations in the workplace.
- Conducted exit interviews with departing employees to assess reasons for leaving.
Administrative Manager
Hartlink Enterprises
ogba
02.2015 - 06.2018
- Implemented software programs to streamline operations in Human Resources and Accounting, improving interdepartmental collaboration.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
Administrative Assistant
Hartlink Enterprises
ogba
03.2014 - 01.2015
- Coordinated scheduling and organized meetings for team members and executives to enhance collaboration.
- Facilitated communication between departments to streamline operations.
- Supported onboarding processes for new hires with orientation materials.
Education
Bachelor of Science - Peace And Conflict Resolution
National Open University
Lagos, Nigeria10-2028
BBA - International Business
Nexford University
Washingtong DC, USA02-2027
Bachelor of Science - Human Resources Management
Atlantic International University
Honolulu, Hawaii04-2021
Skills
- Employee relation
- Strategic Planning
- Leadership and Mentorship
- Training program development
- Budget management
- Cross- Departmental Collaboration
Affiliations
volunteer, outreach-church, Lagos nigeria. (2023-present)
Languages
French
Intermediate (B1)
B1
Hausa
Proficient (C2)
C2
yoruba
Native
Native
English
Proficient (C2)
C2
Certification
Multicultural Team Leadership-Managing Globally
Timeline
Head of Operations
Hen-Cap Nigeria Limited
01.2023 - Current
Human Resources Officer
Hen-Cap Nigeria Limited
07.2019 - 01.2023
Administrative Manager
Hartlink Enterprises
02.2015 - 06.2018
Administrative Assistant
Hartlink Enterprises
03.2014 - 01.2015
Bachelor of Science - Peace And Conflict Resolution
National Open University
BBA - International Business
Nexford University
Bachelor of Science - Human Resources Management
Atlantic International University