Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rebecca Agbaje

Virtual Assistant
BIRMINGHAM

Summary

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering years of experience providing quality administrative support to clients.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Virtual Administrative Assistant

Urban Dice designs
BIRMINGHAM
01.2021 - 07.2022
  • Completed business correspondence, transcription and data entry.
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
  • Conferred with customers by telephone, chat or email to provide information.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Ordered gifts for clients for holidays and in recognition of special accomplishments.
  • Researched topics and events to support supervisor's work agenda and projects.

Virtual Assistant

Teawah's Cupcakes
Lagos
06.2018 - 12.2021

• Managing emails and phone calls from customers in a timely manner

• Prepared invoices and receipts based on orders.

• Developed social media content for Twitter, Instagram and Facebook.

• Created and updated the customer’s database in a comprehensible way

  • Monitored emails, organized inbox, and prioritized messages for supervisor.

Virtual Intern

Applefield Consult
Lagos
09.2014 - 06.2018
  • Sorted, organized and maintained files.
  • Provided clerical support, addressing routine and special requirements.
  • Researched and reviewed information in support of daily objectives.
  • Developed social media content for Twitter, Instagram and Facebook.
  • Produced high-quality communications for internal and external use.

Education

Bachelor of Science - Computer Science

Igbinedion University
Nigeria
09.2012 - 06.2016

Skills

    Records management

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Accomplishments

  • Recognized by management for outstanding behaviors, leading to increased sales.
  • • Created content and managed Teawah's Cupcakes social media pages which led to an increase in sales by 70%
  • • Investigated, identified, and reconciled account discrepancies totaling N250,000 in company savings.
  • • Planned and coordinated Marketing Research Focus groups, briefing, and product tasting for ongoing research projects
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved outstanding results by completing daily tasks with accuracy and efficiency.
  • Supervised team of 10 staff members.

Timeline

Virtual Administrative Assistant

Urban Dice designs
01.2021 - 07.2022

Virtual Assistant

Teawah's Cupcakes
06.2018 - 12.2021

Virtual Intern

Applefield Consult
09.2014 - 06.2018

Bachelor of Science - Computer Science

Igbinedion University
09.2012 - 06.2016
Rebecca AgbajeVirtual Assistant