Raymond Ofulue
Ibadan,Niger State
Summary
Results-driven operations manager with expertise in Laboratory Information Management Systems, Power BI, and SAP, focused on process optimisation and productivity improvements. Specialises in data analysis, budgeting, and supply chain management, ensuring regulatory compliance and environmental impact assessment. Proven leadership in team motivation and interdepartmental communication, committed to sustainable design and digital transformation in brewery technology engineering.
Overview
8
8
Languages
1
1
Certification
16
16
years of professional experience
Work history
Brewing and Utilities Manager
The Heineken Company (Nigerian Breweries PLC)
Lagos
2024.08 - 2026.06
- Led the Brewing and Utilities Departments during the same period to achieve the following Improved Brewhouse OPI by 24%, reduced Thermal Energy Consumption by 15%, reduced Electricity Consumption by 27% and reduced Water Consumption by 10%
- Led the Brewing and Utilities team to Drive the seamless execution of product innovations and DSV initiatives saving the business approximately 2million Euros in 2025
- Oversaw end-to-end quality and brewing production processes, including planning, accounting, maintenance planning, and sustainability strategies.
- Oversaw premium beer manufacturing processes from raw materials to finished products, including Heineken, Tiger, Desperados, and Legend brands.
- Achieved a 22% decrease in raw material waste by using data-driven insights to refine brewing processes, ensuring accurate ingredient measurements, and minimizing overflows or spillages.
- Led commissioning of Heineken installations - Regenerable PVPP Systems and executed brewing process optimizations, achieving a 10% improvement in process time.
- Led the team to achieve for Lagos brewery Heineken highest rating of Good in the Global Supply chain Assessment 2025.
- Drove a 9% increase in Employee Engagement Index for Brewing and Utilities team.
- Utilized the Persistence Consistence and Insistence (PCI) Model to evaluate emerging technologies and trends relevant to the beverage industry. Led the assessment, adoption, and implementation of innovative solutions that set Lagos brewery apart as a leader in technological advancements in Nigeria (Connected Brewery).
Technological Controller
The Heineken Company (Nigerian Breweries PLC)
Lagos
2021.02 - 2024.08
- I Attained a 100% compliance rate with local and international brewing regulations by implementing an automated monitoring system that ensured all technological parameters and processes met legal and quality standards.
- Implemented digital finished product traceability platform for Brewery, improving product tracking and compliance with quality standards.
- I set up structures that achieved improvement in FTR Microbiology from 96% to 99% for Lagos Brewery in Heineken Nigeria
- I set up structures that achieved improvement in FTR Packaging from 95% to 98% for Lagos Brewery via TPM approach.
- Established structures for systematic transfer of Quality tasks to packaging and utilities team, facilitating Laboratory manning restructuring and enhancing overall productivity for the Brewery.
- Prevent food safety and product quality problems by improving the quality assurance framework, ensuring compliance, and promoting Quality Culture across the brewery teams, and enable production and it's supporting functions to maintain a stable process by reviewing process capability deployments and providing reliable product and process data on time in full.
- Lead the Progressive Quality pillar and drive continuous improvement by initiating the transition from process-based control to condition management, and the implementation of NPI projects / CVE / DSV at brewery Level
- Ensured quality of all incoming raw, packaging, and auxiliary materials by managing supplier performance, executing corrective and preventive actions at Operating Company level, and conducting audits according to Global Supply Chain Plan for global suppliers.
- Management of Change (MOC) Quality Lead, with series of successful changes made across processes with zero negative impact on standards and quality.
- Develop a quality vision which is E2E and consumer/customer oriented (including all relevant aspects: activities, process, organization structure and people development)
- Led the Lagos Brewery team to a successful migration audit from FSSC 22000:2005 V5.1 to V6.0 in 2024.
- Quality Lead for the Introduction of new Premium product (Desperados Beer) to Lagos Nigeria Brewery.
- Led the Lagos Brewery Team to a successful Heineken Integrated Brewery Audit ending with final grading of GOOD as performance score in 2024.
Brewing and Quality Assurance Manager
The Heineken Company (Heineken Bralima - Kinshasa-DRC)
Kinshasa
2017.12 - 2020.11
- Achieved a 98% pass rate in quality control tests, ensuring product consistency and adherence to Heineken's strict quality standards.
- Achieved 95% compliance with industry regulations and standards through establishment of rigorous quality assurance protocols and regular internal audits.
- Implemented a comprehensive quality assurance training program for brewing staff, resulting in a 25% reduction in production errors and a 30% decrease in customer complaints.
- Led Brewing and Quality Departments for 13 months, designing and implementing Batch Brewhouse Upgrade and ensuring smooth start-up of upgraded processes.
- Achieved a 50% decrease in raw material waste by using data-driven insights to refine brewing processes, ensuring accurate ingredient measurements, and minimizing overflows or spillages.
- Planned and accounted for End-to-End Quality and Brewing Production processes, including systems such as Food Safety System Certification, Quality Management System, HACCP System, and Environmental Management System.
- Led the commissioning of Heineken installations, Heineken brewing and Heineken production approval in Kinshasa Brewery (Heineken Bralima).
- Evaluated emerging technologies and trends in the beverage industry, leading assessment, adoption, and implementation of innovative solutions that positioned Heineken as a technological leader in Kinshasa DRC.
- I Led the team to Achieve a 10% reduction in water usage by integrating water recycling and purification technologies, contributing to Heineken's sustainability goals.
- Drove improved team expertise by organizing training sessions on emerging brewing technologies, resulting in a 25% increase in the team's ability to leverage advanced control systems effectively.
- I Successfully increased supplier collaboration and responsiveness by 20% by establishing an integrated digital platform for communication and order management, leading to smoother supply chain operations.
- I Led the team to Achieve a 10% reduction in water usage by integrating water recycling and purification technologies, contributing to Heineken's sustainability goals.
Technologist (Brewing & Packaging)
The Heineken Company (Nigerian Breweries PLC)
Kaduna
2015.04 - 2017.01
- Achieved a packaging line uptime of 98% by implementing predictive maintenance strategies, minimizing production downtime and increasing overall output.
- Significantly reduced Packaging Extract loss across the Glass Bottling and PET lines.
- Oversaw packaging process compliance, reducing packaging material losses and enhancing packaging quality index and FTRs.
- Collaborated with suppliers to source and qualify eco-friendly packaging materials, resulting in a 25% increase in the use of recycled content across Heineken's product portfolio.
- Implemented standardized procedures, ensuring compliance with quality and environmental management standards.
- Implemented a predictive maintenance strategy for brewing equipment, reducing unplanned downtime by 15% and saving the company a significant amount annually in maintenance costs.
- Oversaw brewing process qualities and conformance, improving brewing first time right parameters.
- Developed a comprehensive training guide for brewing staff, leading to a 30% improvement in operational proficiency and a decrease in training time by 20%.
Supply Chain Process Manager
The Heineken Company (Nigerian Breweries PLC)
Enugu (2011), Ibadan (2013) & Kaduna (2015)
2011.01 - 2015.04
- Shift production planning to ensure optimal use of time, raw materials, equipment and men to deliver the shift objectives and output.
- Daily Brewing and Utilities Process management, Co-Ordination of Daily Control System (DCS) in Brewing and Utilities for people, process and environmental management, in line with the Brewing Key Performance indicators (Safety, Quality, OPI and Extract Loss).
- Managed and computed Brewery extract loss, a key performance indicator, to enhance process efficiency.
- Planning and successful execution of improvement teams to reduce costs, minimize waste and sustain quality and continuous improvement using basic TPM tools.
- Implementation and execution of current Autonomous Maintenance structure in Utilities Department, with Super-Heated Water Boiler as the Pilot.
- Drove continuous improvements in availability, reliability, and product standards through root cause analysis, compliance audits, and integration of staff training into production plans.
- Participated in weekly production planning and execution processes to ensure effective resource allocation.
- Conducted bi-weekly maintenance planning and execution activities to ensure equipment reliability.
- Management of Brewery Wastewater treatment. Waste streams from all production areas are treated via the Aerobic and Anaerobic treatment plants.
- Led and participated in the steps required by TPM improvement routes to support safety in the department e.g. ORR teams, Kaizen, and safety RCFAs.
- Contributed to the budget preparation process of the production department, manages cost within budget and judges financial impact of performance and decisions
- As a Team we successfully Reduced Thermal Energy consumption from 70MJ/HL to an average of 64MJ/HL. Highlights include Mass and Energy Balance calculation for all Brewing vessels, Review of Liquid adjuncts addition moments, Evaporation Rate Reduction protocol.
- Process and Quality Stream Lead for the installation and subsequent commissioning of New Production vessels HORAP 521 and 522, with process IO test 100% FTR and product integrity at 100% FTR micro.
- Reduced extract losses from 5.8% to an average of 4.5% by modifying Trub line with CIP accessories and reviewing water to CO2 production during startup to packaging lines.
- Started up Greenfield Brewery (Ama Brewery) in Nigeria with First Heineken Production in Nigeria.
Education
Certified Lead Auditor to Quality Management System (QMS) ISO9001 2015 - Quality System
Chartered Quality Institute (CQI)/ International Register of Certificated Auditors (IRCA)
Bureau Veritas, Nigeria 2015.08 - 2015.08
Intergrated Management System (IMS) Internal Auditor - undefined
SGS
Lagos, Nigeria 2016.01 -
General Certificate in Brewing and Packaging (IBD) - undefined
Institute of Brewing and Distilling
London, United KingdomMasters - Logistics, Procurement and Supply Chain Management
Salford University
Manchester, United Kingdom 2022.01 -
HND - Electrical and Electronics Engineering
Federal Polytechnic Nekede
Owerri, Nigeria 2011.01 -
Skills
- Laboratory Information Management System Power BI SAP Microsoft Office QUALASS SQL Traceability APP Brewing and Recipe Development IoT Parsable Swipguide
- Analytical Skills Organisational planning Interpersonal communication Team leadership Critical thinking Detail-Oriented Coaching
- Strategic Planning HACCP Process Manufacturing practices Value engineering Auditing Process optimisation Total Productive Management New Product Introduction Food Safety Management System Quality management Environmental assessment Brewery Technology Engineering Digital Transformation Change management Sustainable Design Operations Management
- Analytical Skills
- Critical thinking
- Detail-Oriented
- Coaching
- Team leadership
- Organisational planning
- Strategic thinking
- Complaint investigation
- Change management
- Sustainable Design
- Environmental assessment
- Performance monitoring
- Complaint investigation
- Performance monitoring
Certification
FSSC 22000 V6.0 Food Safety Management Systems Auditor 2024 Chartered Quality Institute (CQI)/ International Register of Certificated Auditors (IRCA), Project Management 2015 Heineken University, Certified Lead Auditor to Quality Management System (QMS) ISO9001 2015 Chartered Quality Institute (CQI)/ International Register of Certificated Auditors (IRCA), Intergrated Management System (IMS) Internal Auditor 2016 SGS, General Certificate in Brewing and Packaging (IBD) Institute of Brewing and Distilling
LANGUAGE SKILLS
MOTHER TONGUE(S): English
Other language(s): French
Listening A1
Reading A1
Writing A1
Spoken production A1
Spoken interaction A1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
Affiliations
- Travelling
- Indoor games like Scrabble board game, Table Tennis, Snooker, Dart etc
- Listening to Music
Timeline
Brewing and Utilities Manager
The Heineken Company (Nigerian Breweries PLC)
2024.08 - 2026.06
Masters - Logistics, Procurement and Supply Chain Management
Salford University
2022.01 -
Technological Controller
The Heineken Company (Nigerian Breweries PLC)
2021.02 - 2024.08
Brewing and Quality Assurance Manager
The Heineken Company (Heineken Bralima - Kinshasa-DRC)
2017.12 - 2020.11
Intergrated Management System (IMS) Internal Auditor - undefined
SGS
2016.01 -
Certified Lead Auditor to Quality Management System (QMS) ISO9001 2015 - Quality System
Chartered Quality Institute (CQI)/ International Register of Certificated Auditors (IRCA)
2015.08 - 2015.08
Technologist (Brewing & Packaging)
The Heineken Company (Nigerian Breweries PLC)
2015.04 - 2017.01
HND - Electrical and Electronics Engineering
Federal Polytechnic Nekede
2011.01 -
Supply Chain Process Manager
The Heineken Company (Nigerian Breweries PLC)
2011.01 - 2015.04
General Certificate in Brewing and Packaging (IBD) - undefined
Institute of Brewing and Distilling