Rasheed Adeagbo
Retail , Hospitality, Leisure, Sales.
Lagos
Summary
I am Goal-oriented and reliable individual with distinguished experience in Hospitality and Retail industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Skills in negotiations and customer service. It has been a great 12 years of giving my best in restaurant, retail and Hospitality.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
10
10
Certifications
Work History
Sales Manager
SHOPRITE NIGERIA
Lagos
02.2019 - Current
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained marketplace visibility by participating in industry-related and community activities.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Manage B2B sales with effective and good communication with the team involved.
Assistant Branch Manager
MEGA CHICKEN RESTAURANT LIMITED
Lagos
12.2016 - 02.2019
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Supervised team of 70 branch employees and made recommendations regarding performance evaluations.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
Restaurant General Manager
DOMINOS PIZZA LIMITED
Lagos
11.2013 - 11.2016
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Conducted health, safety and sanitation process evaluations to identify and correct any violations immediately.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank for accurate records.
Medical Representative
BENJAMIN MICHAELS LIMITED, LAGOS
Lagos
03.2013 - 11.2013
- Arranged appointments and strengthen relationships with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Analyzed market to identify new opportunities.
- Exceeded sales goals, increased revenue and facilitated sales.
Customer Service Manager
UAC RESTAURANTS, LAGOS
Lagos
07.2011 - 03.2013
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Developed service procedures, policies and standards.
- Resolved concerns with products or services to help with retention and drive sales.
- Supervised employees and assessed performances to determine training needs and define accurate plans.
Education
B.Tech - Pure And Applied Physics
01.2005 - 12.2009
Diploma In AutoCAD, Diploma In Desktop Publishing - Diploma in Accounting Information System
02.2004 - 10.2010
Skills
Sales operation
undefinedCertification
Leadership Skills and Team Management
Timeline
Leadership Skills and Team Management
12-2022
HACCP Food Safety System for Restaurants and Other Catering Services
12-2022
Diploma in Retail Management
11-2022
Diploma in Business Management and Entrepreneurship
11-2022
Diploma in Customer Service
11-2022
Hospitality Management Studies-Food and Beverage Services
11-2022
Principles of Occupational Health and Safety Management Systems
11-2022
Sales Manager - SHOPRITE NIGERIA
02.2019 - Current
Assistant Branch Manager - MEGA CHICKEN RESTAURANT LIMITED
12.2016 - 02.2019
Customer Service Excellence
08-2016
Effective Team Building and Leadership for Organizational Change
10-2015
Sharpening Your Leadership Edge For Effective Teamwork
09-2014
Restaurant General Manager - DOMINOS PIZZA LIMITED
11.2013 - 11.2016
Medical Representative - BENJAMIN MICHAELS LIMITED, LAGOS
03.2013 - 11.2013
Customer Service Manager - UAC RESTAURANTS, LAGOS
07.2011 - 03.2013
Ladoke Akintola University of Technology - B.Tech, Pure And Applied Physics
01.2005 - 12.2009
DATAXROSS COMPUTERS SCHOOL - Diploma In AutoCAD, Diploma In Desktop Publishing, Diploma in Accounting Information System
02.2004 - 10.2010
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