Raphael Chinweokwu Ugwu
Lagos
Summary
Passionate about delivering exceptional service, leveraging acquired skills in a dynamic world to propel professional career. Committed to hard work, integrity, and honesty, striving to contribute utmost towards organizational objectives and goals. Strong focus on achieving excellence, dedicated to making a meaningful impact and continuously enhancing abilities.
Overview
6
6
years of professional experience
Work History
HR Manager
Green Villa Hotel
12.2022 - 08.2024
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Facilitated organizational change through effective communication and collaboration with senior management.
HR Administrator
D2H Solar
01.2019 - 01.2022
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Updated HR database with new employee information, changes in benefits, and other details.
- Reduced time spent on administrative tasks by automating key processes.
- Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
Secretary
Enugu State Undergraduates, Funai Chapter
01.2020 - 01.2021
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
Secretary
National Association of Criminology and Security Study
01.2019 - 01.2020
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Contributed to effective team management by maintaining open lines of communication with staff members across departments.
- Collaborated effectively with other department secretaries to share best practices regarding administrative support strategies.
Education
B.s.c - Criminology and security study
Alex Ekwueme federal university Ndufu Alike
ebonyi state01.2022
WAEC -
Technical College Umuoke Enugu State
Enugu State01.2015
FSLC -
Union Primary School AmogwuAku
01.2009
Skills
- Verbal and written communication
- Sales management
- Marketing
- Negotiation
- Cross-functional team management
- Financial records oversight
- Multitasking
- Problem-solving aptitude
- Conflict Resolution
- Customer Relations
- Time management abilities
- Sales strategy
- Business Analysis
- Risk Management
- Profit and Loss Management
- Market Research
- Revenue Growth
- Business Intelligence
- Communication Skills
- Cross-functional team leadership
- Reporting and documenting
- Staff management
- Operations management
- Quality assurance
- Client relationships
- Account management
- Partnership development
- Strategic planning
- Budget development
- New business launch
- Workforce planning
- Contract management
Lga
Igbo Etiti
References
- Mr. Ugwu Chijioke John, 07034310554
- Miss Ugwu Geraldine Chinenye, 07064826036
Hobbies and Interests
- Securing
- Reading
- Learning
Personal Information
- Place of Birth: Enugu State
- Date of Birth: 07/30/99
- Gender: Male
- Nationality: Nigerian
- Marital Status: Single
- Religion: Christian
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team of Number in the development of Project name.
- Supervised team of Number staff members.
Languages
Igbo/ English language
Advanced (C1)
Timeline
HR Manager
Green Villa Hotel
12.2022 - 08.2024
Secretary
Enugu State Undergraduates, Funai Chapter
01.2020 - 01.2021
HR Administrator
D2H Solar
01.2019 - 01.2022
Secretary
National Association of Criminology and Security Study
01.2019 - 01.2020
B.s.c - Criminology and security study
Alex Ekwueme federal university Ndufu Alike
WAEC -
Technical College Umuoke Enugu State
FSLC -
Union Primary School AmogwuAku
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