Swimming, scrabble, badminton
RAKIYA GALADIMA
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for big data.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Consultant
Signature Care
06.2022 - Current
- Support clients with business analysis, documentation, and data modeling.
- Deliver outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaise with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Create monthly forecast templates and resource management allocations for approved projects.
- Analyze problematic areas to provide recommendations and solutions.
- Develop detailed work plans to meet business priorities and deadlines.
- Collect, organize, and input information into database system.
- Generate reports detailing findings and recommendations.
- Develop and update tracking spreadsheets for process monitoring and reporting.
- Maintain positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Analyst
Clinton Health Access Initiative
04.2019 - 02.2022
- Revision of Monitoring and Evaluation project log frame matrix, particularly in the areas of performance indicators and their measurement
- Routine facility visits to health care facilities to carry out assessments on tools, equipment and service availability
- Review the quality of existing data in the project subject areas, the methods of collecting it, and the degree to which it will provide good baseline statistics for impact evaluation
- Develop a plan for project-related capacity-building on M&E and for any support that may be required
- Routine data collection to measure achievement against the performance indicators
- Conduct M&E trainings for state consultants and Local Engagement Consultants
- Program reporting for donors and research on new areas that require funding
- Generation and delivery of timely monitoring data for decision making
QA/QC Service Coordinator
E&P Nigeria Limited
Lagos
01.2014 - 05.2016
- Mobilization and demobilization of Third Party Inspectors (TPI) in liaison with TPI agency, QA/QC PMT and package leads by preparing/issuing the Personnel Mobilization Form and Job Description
- Database Administration: maintenance and verification of system functionality records, input of Admin data for all TPI personnel on the project
- Prepare and issue the manpower reporting and statistics on a timely basis and when required
- Liaise with the package leads to obtain and updated the database for TPI personnel in each package and manage its filing and tracking records
- Preparation and updating the related TPI project procedures and forms
- Coordinate with TPI agency for the request of TPI personnel in line Egina project mobilization procedures
- Participate in the interview sessions for welding inspector candidates
- Coordination of bi-weekly reviews with the QA/QC team.
Business Analyst
Total E&P Nigeria Limited
Lagos
09.2011 - 12.2013
- Provide business analysis services to clients’ business entities, aimed at identifying and implementing IT and non-IT solutions
- Ensure solutions are provided in accordance with operative IT policy, standard procedures and predefined targets of time, cost, quality and performance
- Fully consistent compliance with any IT SLAs and KPIs in place
- Lead significant business/user related projects, carrying out initial analysis and documentation of requirements and the coordination of solution development, deployment and integration
- Ensure that IT activities within the client business entities are carried out with the minimum of disruption to the business entity processes and activities
- Leading/coordinating significant IST business related projects
Supervisor
Dangote Group
Lagos
02.2010 - 08.2011
- First point of contact to clients and customers while supporting over 10,000 users in the entire group and responsible for creating and modifying user profiles on Active Directory
- Enhance strong and productive relationships with key business stakeholders; promote and champion the benefits of ITIL Service Management within the company and wider within the business for clients
- Policy creation and documentation, Request For Change (RFC) and notifications
- Working alongside the IT/Telecom Support Engineers and Customers to ensure that SLAs are met, and business expectations are exceeded
- Also ensure that any SLA breaches are investigated, and corrective action is taken to improve service delivery
- Conducting monthly service reviews with individual business stakeholders to discuss service issues and identify project requirements
- Supervise the service delivery team and ensure that the service desk, application support and desktop support run effectively.
Education
Bachelor of Science - Computer Science
University of Hertfordshire
04.2009 - 07.2012
Master of Science - Management Information Systems
University of Manchester
Manchester, United Kingdom 08.2007 - 09.2008
Skills
Data extraction and analysisData visualizationInformation organizationMulti-task managementFlexible team playerTime management
Client Relationships
Interests
Publication
Preliminary insights into the influence of mobile phones in micro-trading activities of market women in Nigeria Information Development
Timeline
Consultant
Signature Care
06.2022 - Current
Analyst
Clinton Health Access Initiative
04.2019 - 02.2022
QA/QC Service Coordinator
E&P Nigeria Limited
01.2014 - 05.2016
Business Analyst
Total E&P Nigeria Limited
09.2011 - 12.2013
Supervisor
Dangote Group
02.2010 - 08.2011
Bachelor of Science - Computer Science
University of Hertfordshire
04.2009 - 07.2012
Master of Science - Management Information Systems
University of Manchester
08.2007 - 09.2008