Rahimah Omananyi

• Conduct outreach to landlords in the London area to pitch property management.

• Set appointments with interested landlords and the general manager.

• Onboard new investors.

• Act as the intermediary between the landlords and guests.

• Provide customer service.

• Conduct market research as well as property analysis on all properties.

• Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
• Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
• Reduced lead response times through prompt follow-up activities, increasing the likelihood of converting prospects into clients.
• Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
• Collaborated with the sales team to refine cold calling strategies, leading to more productive conversations with prospects.
• Enhanced customer relations through attentive listening and promptly addressing inquiries during calls.
• Completed daily cold calling and outreach to build sales pipeline.
• Built relationships with customers using strong persuasion and active listening skills.
• Called prospective customers in designated market area to qualify leads.
• Answered calls, took messages, and transferred calls to correct individuals.
• Followed up with customers to solicit further sales.
• Set up appointments with interested customers according to schedule availability.
• Overcame objections using friendly, persuasive strategies.
• Generated leads and established relationships with potential customers through outbound telephone calls.

• Account management for customers

• Surpassed a target of getting 10 new customers daily.

• Up selling and cross selling bank services to customers.

• Acquired 1000+ new users of bank's mobile app monthly.

• Successfully helped customers up sell by migrating them from using USSD codes for transactions to using the bank's mobile app.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Implemented CRM tools to track customer interactions and sales progress.
• Provided feedback from customers to product development team, influencing future product enhancements.
• Led training sessions for new sales representatives, enhancing team expertise and performance.
• Listened to customer needs and desires to identify and recommend optimal products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Developed strong rapport with customers and created positive impression of business.
• Built customer loyalty and retention by delivering excellent shopping experiences.