Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Hi, I’m

RAHEEM KASSIM

Newcastle Upon Tyne
RAHEEM KASSIM

Summary

Hard-working Team Leader with 15 years of experience in the Travel Management environments.

Engaging and Motivational leader with skilled at training and coaching high performing employees.

Aligns workplace culture with organization mission and values.

Looking for new role where hard work and dedication will be highly valued.

Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams.

Demonstrates strong attention to details and fast-paced learning.

Overview

21
years of professional experience
5
years of post-secondary education

Work history

American Express Global Business Travel
63 Adekunle Fajuyi Way GRA, Ikeja

Team Leader
06.2008 - Current

Job overview

  • Well experienced business professional with 15-years of specific expertise in the travel industry and strong skills in sales, marketing
  • Creative sales techniques, and innovative marketing
  • Solid communication skills; establish relationships with leading corporate and industry personnel
  • Key strengths include:
  • Sales & Marketing Management
  • Customer Relationship Management
  • Travel Agency Operations
  • Strategic Business Partnerships
  • Revenue & Income Growth
  • Public Relations & Promotions
  • HIGHLIGHTS
  • Travel
  • Extensive personal travel knowledge in both international and domestic; provided advice regarding various locations for vacation/travel, meeting clients budget constraints
  • Sales/ Marketing
  • Created and implemented marketing plans to acquire market share within chosen segments
  • Established name recognition and generated sales through a combination of sales and marketing techniques
  • Supervise and assist junior member of staff with work assigned
  • Reconcile and correct any wrong data inserted on client invoice before submitted for payment
  • Download and reconcile all issued international tickets through the Billing system for payment (BSP) link site
  • Download and reconcile all domestic issued tickets from each airline website for accuracy of data.
  • Invoice all raised vouchers for Hotel, Car rentals, Visa application process, Protocols etc
  • Sound knowledge of the back-end platform Amadeus Agency Manager (AGM)
  • Assist in doing correction in any mistake done on the MIS report for client through the back end user friendly Amadeus Agency Manager (AGM)
  • I do invoice any over-sighted tickets during the reconciliation process.
  • Attend to client's request for Flight ticket, hotel and car by doing booking using Galileo, Amadeus and Sabre.

Has Brickworks Nigeria Ltd

Marketing Executive
01.2006 - 01.2007

Job overview

  • Appoints sales agent for the company products
  • Inspect and advise sales agent on targeted areas for sales of product
  • Network with building contractors, home owners for sales of product.

Kancee Construction Nigeria Ltd

Cashier/Stock Control Officer
01.2003 - 01.2004

Job overview

  • Do keep record of production on a daily basis
  • Reconcile sales with return goods and closing stocks
  • Do all count of goods for my opening stocks with production before goods taken out
  • Receipt of sales in cash reconcile with debt owed by customers
  • Do lodgment of cash in company bank account before close of business
  • Do report of all sales and cash receipt with lodgment in bank and submit to business owner after close of business.

Education

International Air Transport Association (IATA)
Montreal Canada

Foundation in Travel and Tourism from Aviation
12.2018 - 03.2019

Lagos State University
Lagos Nigeria

B.Sc from Economics
09.1998 - 04.2003

Skills

  • Customer relationship management
  • Skilled in the use of Apollo Galileo Software for making reservation
  • Skilled in the use of Amadeus Software for making reservation
  • Proficiency with the use of Microsoft Office Suite
  • Presently working with Amadeus Agency Manager (AGM) application
  • Strong analytical skill with data reconciliation

Interests

HOBBIES , Reading Cooking Travelling

Languages

English
Advanced

Timeline

International Air Transport Association (IATA)

Foundation in Travel and Tourism from Aviation
12.2018 - 03.2019

Team Leader

American Express Global Business Travel
06.2008 - Current

Marketing Executive

Has Brickworks Nigeria Ltd
01.2006 - 01.2007

Cashier/Stock Control Officer

Kancee Construction Nigeria Ltd
01.2003 - 01.2004

Lagos State University

B.Sc from Economics
09.1998 - 04.2003

Similar Profiles

Create profile
RAHEEM KASSIM