RACHEL ESEOSA OGBEWE
Enterpreneur
Abuja
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Technician position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
17
17
years of post-secondary education
1
1
Language
Work History
CEO
Wingasm
Abuja
08.2020 - Current
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help to company's staffs and over 100 customers
- High success rate while working within tight deadlines and fast-paced atmosphere
- Resolved problems, improved operations and provided professional service
- Increased customer satisfaction by resolving issues when arising
- Actively listened to customers' requests, confirming full understanding before addressing concerns when and after placing orders
- Resolved conflicts and negotiated mutually beneficial agreements between staffs and customers
- Managed team of employees, oversaw hiring, training and professional growth of employees and growth of company's brand
- Creating and trying new dishes for company's menu, balancing company's accounts, marketing company's brand on different social media platforms.
IT Personnel
Council of Nigerian Mining Engineers & Geoscientists
Abuja
08.2020 - 02.2021
- At Council of Mining and Geo-scientists (COMEG)
- Maintenance of company's computer and network systems
- Troubleshooting and diagnosing computer hardware and software issues
- Setting up computer networks, aiding over 50 employees with whatever IT related issues they had.
IT Technician (Intern)
Digital Bridge Institute
07.2018 - 09.2018
- DBI, Abuja, Federal Capital Territory
- Compiled data from personnel records and prepared reports to aid in key decision-making
- Assisted department supervisors in maintenance of companies system
- Helped over 100 student applying for JAMB examination with their applications
- Resolving any IT related issues for other employees, while also taking classes from head of IT department to improve my skills
- Supported meetings by taking notes, organizing minutes and writing summaries
- Delivered friendly assistance with new hires throughout interviewing and hiring process
Education
NYSC Certificate -
National Youths Service Corps (NYSC)
03.2020 - 02.2021
Bachelor of Science - Computer Science
Ecole De Techniciens Superieures Du Benin(ECO.TE
07.2016 - 07.2019
College Diploma - Information Technology
Havering College of Further And Higher Education
Hornchurch, United Kingdom 08.2013 - 06.2014
General Certificate of Secondary Education(GCSE) - General Studies/Sciences
Mayfield School
Dagenham, United Kingdom 11.2012 - 06.2013
High School Diploma - undefined
Ayakpo Comprehensive College
09.2007 - 07.2012
High School -
Archdeacon Brown Education Center
Portharcourt, Nigeria 05.2001 -
First School Leaving Certificate (Primary) -
Redeemers Private School
09.2001 - 07.2005
Nursery -
Mary Cordelia Nursery And Primary School
Portharcourt, NIgeria 05.1998 - 05.2001
Skills
Staff Management
Referees
Mr Daniel Chris-Mkpa
Network Analyst
Digital Bridge Institute
+2347012942470
Chrisdaniel343@gmail.com
Mrs Martha Kwaghe
Deputy Director Support Services
Economic and Financial Crimes Commission (EFCC)
+2348034520176
Timeline
CEO
Wingasm
08.2020 - Current
IT Personnel
Council of Nigerian Mining Engineers & Geoscientists
08.2020 - 02.2021
NYSC Certificate -
National Youths Service Corps (NYSC)
03.2020 - 02.2021
IT Technician (Intern)
Digital Bridge Institute
07.2018 - 09.2018
Bachelor of Science - Computer Science
Ecole De Techniciens Superieures Du Benin(ECO.TE
07.2016 - 07.2019
College Diploma - Information Technology
Havering College of Further And Higher Education
08.2013 - 06.2014
General Certificate of Secondary Education(GCSE) - General Studies/Sciences
Mayfield School
11.2012 - 06.2013
High School Diploma - undefined
Ayakpo Comprehensive College
09.2007 - 07.2012
First School Leaving Certificate (Primary) -
Redeemers Private School
09.2001 - 07.2005
High School -
Archdeacon Brown Education Center
05.2001 -
Nursery -
Mary Cordelia Nursery And Primary School
05.1998 - 05.2001
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