Rachael UKPEBOR
Abuja,Nigeria
Summary
Dynamic professional with expertise in relationship management and business development. Strong background in client onboarding, market analysis, and strategic growth initiatives. Committed to enhancing stakeholder engagement and driving business success.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work history
Business Development Executive
SystemSpecs Group
Lagos, Nigeria
04.2023 - 11.2025
- Conducted extensive market research to identify emerging trends and opportunities.
- Analysed competitor activities, providing insights into market dynamics and positioning strategies.
- Reported market insights and expansion opportunities to senior leadership.
- Drove process improvements that enhanced team productivity and efficiency.
- Led cross-functional teams to execute key business initiatives successfully.
- Established partnerships with stakeholders to drive business growth.
- Trained junior staff on essential sales techniques, improving overall team performance.
- Managed project timelines, ensuring timely completion of all tasks.
Relationship Manager
Fortis Microfinance Bank PLC
Abuja, Nigeria
01.2015 - 12.2015
- Managed account opening and sign-on processes, ensuring seamless client onboarding and regulatory compliance.
- Reactivated dormant accounts to revive valuable client relationships and enhance engagement.
- Spearheaded deposit mobilization efforts to strategically attract and retain funds.
- Assessed creditworthiness meticulously, maintaining high quality in loan portfolio management.
- Built lasting relationships with key stakeholders through consistent engagement activities.
Education
Bachelor of Science - Sociology and Anthropology
University of Benin
Benin City, NigeriaSkills
- Attention to detail
- Resilience
- Coaching leadership
- Collaborative teamwork
- Adaptability
- Problem-solving
- Analytical thinking
- Consultative sales techniques
- Customer relationship management
- Market analysis
- Strategic planning
Languages
English Language
Certification
Udemy Certificate: AI for Business Leaders, August 2025
Udemy Certificate: Leadership: The Emotionally Intelligent Leader, July 2025
Udemy Certificate: Complete Introduction to Business Data Analysis, October 2024
Udemy Certificate: 6.0 Scaled Agile Framework (SAFe -6) + Free Rally Tool, October 2023
Google Digital Garage Certificate: The Fundamentals of Digital Marketing, February 2022
Timeline
Business Development Executive
SystemSpecs Group
04.2023 - 11.2025
Relationship Manager
Fortis Microfinance Bank PLC
01.2015 - 12.2015
Bachelor of Science - Sociology and Anthropology
University of Benin