Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rabiat Isiaka

Financial Analyst
Ikeja,Lagos

Summary

Meticulous with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.

Overview

1
1
years of professional experience
1
1
Language

Work History

Front Desk Officer

Mat Ice
03.2023 - 06.2024
  • Managed and resolved complaints to maintain customer satisfaction and loyalty.
  • Managed quick front desk functions at busy establishment.
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
  • Improved guest communication by designing and implementing a comprehensive information package, available at the front desk and in-room directories.

Room Service Attendant

Exclusive Signature
08.2022 - 12.2022
  • Enhanced guest satisfaction by promptly delivering room service orders and addressing special requests.
  • Answered quests inquiries and questions about hotel's menu.
  • Kept work environments, equipment and trays clean and sanitized for guests.
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.

Education

Bachelor - Banking And Finance

Ambrose Alli University
Ekpoma, Edo State
01.2025

Skills

Interactive skills

Timeline

Front Desk Officer

Mat Ice
03.2023 - 06.2024

Room Service Attendant

Exclusive Signature
08.2022 - 12.2022

Bachelor - Banking And Finance

Ambrose Alli University

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Rabiat Isiaka Financial Analyst