Queen Patience Brown Abiola
Abuja,FCT
Summary
Accomplished Team Lead with years of experience, leading teams to achieve targets through dedicated supervision. Handling tasks effectively and efficiently for improved company productivity and profitability.
Diligent Team Lead with over years of successful working experience. Improving productivity and profit levels across teams through actions and productivity in marketing qualified.
I am a qualified Team Lead with extensive experience. Providing methodical planning of goals and processes alongside motivational team leadership for improved company productivity.
Driven professional with proactive approach to leadership, ready to excel as Team Lead.
Demonstrates strong communication and problem-solving skills, combined with knack for fostering collaboration. Poised to enhance team performance and drive organisational success.
Overview
3
3
Languages
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Team lead Marketing
Ultraviolet microfinance bank
Abuja, FCT
2024.05 - Current
- Developed robust communication channels for seamless information flow.
- Liaised with senior management on strategic planning initiatives, contributing valuable insights.
- Streamlined project management processes to ensure timely delivery of tasks.
- Established guidelines for team operations, resulting in improved efficiency.
Team lead Relationship Manager
Ally microfinance bank
Abuja, FCT
2022.09 - 2023.05
- Fostered a positive work environment with regular team-building exercises.
- Facilitated open dialogue with stakeholders to manage expectations effectively.
- Assessed employee capabilities and assigned tasks accordingly for optimal results.
- Improved team productivity by implementing efficient workflow strategies.
Relationship manager
Reliance thrift and credit cooperative society
Abuja, FCT
2019.03 - 2022.05
- Achieved high customer satisfaction with regular follow-ups and updates.
- Assisted in the development of marketing strategies for brand growth.
- Identified potential risks, ensured proper risk management measures were in place.
- Implemented innovative ideas for better relationship management practices.
- Drove sales initiatives that resulted in increased market share.
- Delivered tailored solutions creating positive client experiences.
Education
Professional Diploma - Mass communication
Bayero University Kano
Kano, Kano State 2007.04 - 2008.06
Advance professional diploma - Mass communication
Bayero University Kano
Kano, Kano State 2008.09 - 2009.08
Higher National Diploma - Mass communication
Federal Polytecnic Bida
Bida, Niger state 2012.03 - 2015.06
Skills
- Decision-Making expertise
- Knowledge of quality standards
- Communication excellence
- Knowledge of industry regulations
- Strategic thinking capabilities
- Microsoft office suite competency
- Inventory control techniques
- Training and Development
- Customer relationship building
- Team performance data analysis
- Service Management
- Excellent communication
- Outstanding time management
- Customer relationship management
- Performance monitoring
- Leadership & influence
Languages
English
Fluent
Hausa
Advanced
Nupe
Elementary
Accomplishments
Award for the most committed staff at Ally microfinance bank - Year 2022
References
References available upon request.
Timeline
Team lead Marketing
Ultraviolet microfinance bank
2024.05 - Current
Team lead Relationship Manager
Ally microfinance bank
2022.09 - 2023.05
Relationship manager
Reliance thrift and credit cooperative society
2019.03 - 2022.05
Higher National Diploma - Mass communication
Federal Polytecnic Bida
2012.03 - 2015.06
Advance professional diploma - Mass communication
Bayero University Kano
2008.09 - 2009.08
Professional Diploma - Mass communication
Bayero University Kano
2007.04 - 2008.06