Customer Service Representative
Travel Agency
Ikeja
- Worked remotely by attending/solving clients problems
- Also worked as a visa application assistant
- Passport application assistant
- Coordinated travel itineraries, ensuring accuracy and timely delivery to clients.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Answered customer inquiries and provided accurate information regarding products and services.
- Handled payment processing for booking confirmations and additional travel services.