Queen Ojanga
Customer Service And Non Profit Organization Youth Awareness Forum On Drug Abuse
Kano,Kano
Summary
I am Queen Ojanga Korth i am from oturkpo benue state Nigeria. I was married to mr Hartmut korth from Berlin Germany, he died on the on the 14th of December 2021 . We have a daughter and grandchildren. I love to learn , read and cook as my hobbies.
Overview
7
7
years of professional experience
1
1
Language
Work History
Customer Service Representative
Automotive Parts Industry Limited
Kano
10.2021 - Current
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Developed and updated databases to handle customer data.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols. Welcome customers. Also work with YAFODA youth Awesomeness forum for drug abuse. Year 2017 to 2020
NGO Youth Awesomeness Forum on Drug Abuse
Yafoda
Kano
01.2017 - 09.2020
- Arranged for provision of services and referrals.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Monitored client progress to make necessary adjustments for client success.
Education
O Level - Government Studies
Government Day Secondary School
Benue State French Studies One Year - French Language And Literature
Alliance Francias
French11.2000
Skills
Customer service representative
Teamwork and Collaboration
Customer service orientation
Problem-Solving
Queenojanga644@gmailcom
Issue and Complaint Resolution
Problem-solving abilities
Understanding Customer Needs
Conflict Resolution
Live chat support
Brand representation
Customer Retention Strategies
Customer Service
Complaint Handling
Queenojanga644@gmailcom
Timeline
Customer Service Representative
Automotive Parts Industry Limited
10.2021 - Current
NGO Youth Awesomeness Forum on Drug Abuse
Yafoda
01.2017 - 09.2020
O Level - Government Studies
Government Day Secondary School
French Studies One Year - French Language And Literature
Alliance Francias