Queen Abudu
Ikeja
Overview
2
2
years of professional experience
Work History
Sales Associate
R And V Company
02.2020 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor Of Arts - English Language And Literature
University of Lagos
Lagos, NigeriaSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
- Relationship Building
- Flexible Schedule
- Verbal/written communication
- Client Service
- Customer Needs Assessment
Timeline
Sales Associate
R And V Company
02.2020 - 04.2022
Bachelor Of Arts - English Language And Literature
University of Lagos
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