Prudence Nwamaka Onyejiaka
Port Harcourt,Nigeria
Summary
Efficient and detail-oriented Administrative Assistant with over 5 years of experience in office management, customer relations, and sales operations. Open to leveraging my skills and expertise to drive organizational success. Skilled in streamlining administrative processes, utilizing CRM tools for enhanced efficiency, and building strong interpersonal relationships to achieve company objectives. Proficient in communication, organizational strategies, and digital tools to boost productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Purchasing and Sales Manager
Prudy Fabrics
02.2021 - Current
- Sourced and fulfilled client orders, achieving a 20% increase in customer satisfaction.
- Conducted market surveys to ensure competitive pricing and quality.
- Improved sales by 15% through targeted customer engagement and upselling techniques.
- Managed inquiries and facilitated timely delivery of purchased items, reducing delays by 25%.
- Prepared legal documents, including case files, contributing to a 90% success rate in litigation cases.
- Coordinated official correspondence and managed office communication channels.
- Streamlined inventory and administrative material procurement, reducing expenses by 10%.
Secretary
Primelaw Partnership
Port Harcourt
09.2019 - 04.2020
Biology Teacher (NYSC)
Community High School
Nkwelle, Nigeria
05.2017 - 04.2018
- Designed lesson plans and taught senior secondary students, resulting in an 80% pass rate in WAEC examinations.
- Organized mock exams and provided individualized coaching to ensure academic improvement.
Secretary
G.O.A Joseph & Co.
Port Harcourt
01.2012 - 01.2016
- Prepared and typed legal documents, contributing to the successful resolution of client cases.
- Managed client correspondence, filing systems, and office schedules effectively.
- Coordinated administrative tasks, ensuring seamless office operations.
Education
Bachelor of Science - Microbiology
Rivers State University
Skills
- Office Administration and Documentation
- Customer Relationship Management (HubSpot, Freshdesk, Asana)
- Project Management Tools (Trello, Zapier)
- Microsoft Office Suite and Google Workspace
- Appointment Setting Tools (Calendly, Picktime)
- Effective Communication and Organizational Skills
- Team Collaboration and Time Management
Certification
Digital Witch Community, 07/01/24, 08/31/24, Mastered CRM tools: HubSpot, Slack, Freshdesk., Proficient in project management tools: Trello, Zapier., Skilled in email prospecting tools: Lemlist., Gained expertise in Microsoft Suite, Google Suite, and other productivity tools.
References
Available upon request.
Achievements And Awards
- Spearheaded an office automation project at Primelaw Partnership, reducing document processing time by 30%.
- Recognized as Employee of the Year at Prudy Fabrics for exceeding sales targets in 2022.
Additional Qualifications
- National Youth Service Certificate (NYSC), 04/30/18
- Digital Witch Certification, 08/31/24
Languages
English
First Language
Spanish
Beginner
A1
Timeline
Purchasing and Sales Manager
Prudy Fabrics
02.2021 - Current
Secretary
Primelaw Partnership
09.2019 - 04.2020
Biology Teacher (NYSC)
Community High School
05.2017 - 04.2018
Secretary
G.O.A Joseph & Co.
01.2012 - 01.2016
Bachelor of Science - Microbiology
Rivers State University