PROFILE SUMMARY A highly organized and performance driven individual with relevant hands-on experience and deep insight into Administrative Procedures and management in the virtual assistant field to enhance productivity. proficient in managing schedules,handling communication, and utilizing various digital tools to streamline operation. strong communicator committed to maintaining high standard and confidentiality and professionalism in an organization.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
CUSTOMER SERVICE REPRESENTATIVE
NEW EDGE, DEPARTMENT
10.2019 - 01.2021
Manage the brand visibility prospects and promoting the company’s business
Followed up with attendees on all action points from meetings
Stock taking of all equipment bought and used for every project handled
Educate partners about product portfolio and complimentary services offered
Address partner/customer related issues in a timely manner
Marketing Supervisor
KADUNA ELECTRIC COMPANY DISTRIBUTION, State
04.2016 - 04.2017
Manage the brand visibility prospects and promoting the company’s business
Provide first point of contact for customers and maintain updates of records of services performed
Manage project performance reporting and analysis to assist executive management
Advertise prospects products by establishing cordial relationships and recommending solutions
Maintain quality service by establishing and enforcing organization standards
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Contribute to team effort by accomplishing related results as needed
KEY ACCOMPLISHMENTS
Successfully carried out 415 electrical enumeration projects
Exceeded all Key Performance Indicators [KPIs] surpassing all designated targets
Earned reputation for strong work ethics, honesty and 100% commitment to given task
Developed ability to successfully work in a team
Delivered efficient and quality customer service consistently
Administrative Supervisor
EXODUS TISSUE
Harcourt, Rivers
09.2010 - 09.2011
Monitor daily office administrative tasks and fill relevant inventories
Coordinate general staff meetings and generate reports on the same
Followed up with attendees on all action points from meetings
Stock taking of all equipment bought and used for every project handled
Educate partners about product portfolio and complimentary services offered
Address partner/customer related issues in a timely manner
KEY ACCOMPLISHMENTS
Earned reputation for consistency and timely delivery of work under minimal supervision
Consistently commended for punctuality, great interpersonal skill, ability to work under minimal
supervision and coming up with solutions to problems
Assisted in effectively managing the data-base as information are verified, edited and modified
with professional ethic standard
Manage the brand visibility prospects and promoting the