Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Poised with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Nursing Officer
Nnamdi Azikiwe University Teaching Hospital
03.2018 - Current
Evaluated departmental performance through regular audits, identifying areas for improvement and initiating corrective actions as needed.
Responded to emergent situations such as code blue, code green and code STEMI, advising health teams on appropriate steps and collaborating with physicians to control patient acuity.
Mentored junior nursing staff, fostering collaborative work environment focused on continual learning and growth.
Improved best practices across nursing staff by collecting literature, presenting findings during meetings and adopting new methods to reduce costs and improve delivery and quality of care.
Streamlined workflow processes for increased efficiency in daily nursing operations.
Enhanced staff performance through comprehensive training programs and continuous professional development opportunities.
Served as trusted liaison between patients, families, and healthcare providers to ensure highest level of care and support during challenging medical situations.
Established effective communication channels between nurses, physicians, ancillary staff members, resulting in improved collaboration throughout entire healthcare team.
Coordinated with physicians and staff to facilitate admissions, evaluating admission criteria and patients' symptoms to determine need for psychiatric consultation and related care.
Facilitated timely discharge planning by working closely with case managers, social workers, and physicians to ensure seamless transitions of care for patients.
Conducted thorough risk assessments to identify areas for potential improvement in patient outcomes and overall hospital performance.
Provided guidance to staff on emergency guidelines to enable uninterrupted workflows during emergencies.
Improved education and training initiatives by attending professional development workshops and spearheading certification courses.
Implemented evidence-based practice guidelines for consistent, high-quality patient care across all units.
Provided leadership and oversight to staff in bed hospital, managing administrative functions such as staffing, staff performance management, and policy implementation and change management.
Provided leadership and oversight to staff in bed hospital, managing administrative functions such as staffing, staff performance management, and policy implementation and change management.
Collaborated with and advised health teams on appropriate steps for emergency situations.
Welcomed and provided patients with information on various departments and services.
Led quality improvement projects aimed at reducing medication errors and promoting best practices within nursing department.
Developed strong relationships with patients and their families, facilitating open communication and trust during challenging healthcare experiences.
Managed administrative functions such as staffing, staff performance and management and policy implementation in best hospital.
Managed administrative functions such as staffing, staff performance and management and policy implementation in best hospital.
Informed new patients about various departments and services.
Reduced patient readmission rates by collaborating with multidisciplinary teams to create targeted care plans.
Promoted culture of safety, resulting in reduced medical errors and increased patient satisfaction scores.
Met patient care demands of various units to examine staffing levels and distribute staff resources to reduce overtime and decrease resource use.
Determined needs for psychiatric patients by administrating criteria and symptoms and coordinating with physicians and staff.
Spearheaded certification courses and attended professional development workshops, communicating knowledge to staff to improve education and maximize training.
Spearheaded certification courses and attended professional development workshops, communicating knowledge to staff to improve education and maximize training.
Increased emergency workflow efficiency by providing guidance to staff members on emergency guidelines and streamlining procedures.
Designed and implemented standards of care for nursing and patient care.
Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
Investigated and reported all incidents per hospital policies.
Answered questions and addressed concerns from employees via email, phone and in person.
Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
Provided direct nursing care to patients when personnel was short-staffed.
Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Maximized staff and patient protections by enforcing optimal disease prevention protocols.
Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Collaborated with store manager to maintain daily operations.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Discussed medical histories with patients in effort to provide most effective medical advice.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Communicated with patients, ensuring that medical information was kept private.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Removed trash and straightened counters to keep pharmacy area clean and neat.
Spearheaded and implemented new projects to expand scope of engagement.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Volunteer
Nanka Catholic Church
11.2016 - 12.2016
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organization positively and professionally while providing community with much-needed services.
Mentored new volunteers, fostering supportive and inclusive team environment.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
Promoted environmental awareness with educational workshops and hands-on activities.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Completed daily domestic tasks in shelters and group homes to assist people in need.
Supported public relations efforts by representing organization at various community events, building positive relationships with potential supporters.
Collaborated with other nonprofit organizations to develop joint initiatives that benefited broader community at large.
Provided administrative support to department leads to help organize events and fundraisers.
Improved organizational efficiency by streamlining volunteer onboarding processes.
Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
Guided troubled individuals to tools and resources necessary for healing.
Tutored at various competency levels to help people with reading, math and writing skills.
Strengthened partnerships between organization and local businesses to enhance collaboration opportunities.
Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
Developed marketing materials for events, increasing public interest and attendance rates.
Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to organization''s mission.
Planted and maintained gardens to provide fresh produce for individuals in need.
Developed construction skills by participating in several home builds.
Provided IT support by setting up and maintaining computers and other necessary technology.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Spearheaded special projects, driving innovation within organization''s programs and initiatives.
Implemented data-driven decision-making processes to optimize resource allocation in service delivery efforts.
Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
Assisted in grant writing endeavors to secure funding for vital organizational needs and expansion plans.
Coordinated and managed volunteer activities for community service projects.
Led group discussions and activities to meet different community needs.
Approached issues proactively to best meet current and future community needs.
Facilitated community outreach to expand participation and support.
Educated young people about strategies for driving discussions and promoting social changes.
Helped clients navigate social services system and access needed resources.
Coordinated with different service providers to meet clients' individual needs.
Tracked service activities and outcomes against outlined plans and goals.
Created educational materials to convey important information to service recipients.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Kept case files updated, accurate and aligned with requirements.
Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Maintained internal database of service workers, participants, activities and other relevant details.
Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Cultivated strong network of providers delivering necessary assistance to community.
Gathered opinions and support from grass-roots supporters to solidify group position.
Helped create comprehensive program to meet needs.
Assisted clients with obtaining housing, employment and support resources.
Managed cases of clients receiving social or community service support.
Internship Student
Primary Health Care Center Ichida Anambra State
04.2006 - 05.2007
Developed professional skills through hands-on experiences, including time management and effective communication.
Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
Sorted, organized, and maintained files.
Received positive feedback from supervisors, reflecting strong commitment to personal growth and development throughout internship program.
Gained practical experience in various aspects of field, applying academic knowledge to real-world situations.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Delivered high-quality work consistently, demonstrating strong work ethic and dedication to internship program.
Gained exposure to various facets of industry through job rotation opportunities that provided well-rounded experience within internship program
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within program.
Assisted colleagues in their tasks when needed, fostering supportive work environment.
Utilized problem-solving skills to overcome obstacles encountered during projects while maintaining professionalism under pressure.
Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
Interacted with customers by phone, email, or in-person to provide information.
Participated in networking events to build valuable connections within industry for future opportunities
Provided clerical support, addressing routine, and special requirements.
Aided department heads in organizing events or meetings, showcasing excellent organizational skills beyond regular duties.
Supported company goals by actively participating in brainstorming sessions and providing valuable insights.
Answered and transferred incoming telephone calls, taking messages for various staff members.
Expanded industry knowledge by conducting research and attending relevant workshops or training sessions.
Delivered clerical support by handling range of routine and special requirements.
Increased proficiency in software programs used within industry, boosting overall productivity during internship period.
Contributed to successful project completion by identifying potential challenges and suggesting solutions early on.
Strengthened analytical abilities by critically evaluating data and drawing meaningful conclusions from it.
Managed multiple priorities simultaneously without compromising quality or punctuality of deliverables.
Streamlined office processes with diligent organization, resulting in improved efficiency.
Established rapport with colleagues from diverse backgrounds, enhancing collaboration and teamwork efforts across departments.
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Explored new technologies and approaches to streamline processes.
Participated in workshops and presentations related to projects to gain knowledge.
Collaborated with senior management on new initiatives to build confidence.
Prepared project presentations and reports to assist senior staff.
Facilitated successful completion of projects from concept to launch.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Supported with creating project marketing materials to promote services.
Developed and maintained relationships with key internal stakeholders.
Assisted in developing integrated marketing strategies for small businesses.
Conducted extensive research for startup company projects.
Provided project progress updates and proposed solutions to issues.
Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Generated reports detailing findings and recommendations.
Maintained database systems to track and analyze operational data.
Created and managed project plans, timelines and budgets.
Evaluated staff performance and provided coaching to address inefficiencies.
Evaluated customer needs and feedback to drive product and service improvements.
Conducted regular reviews of operations and identified areas for improvement.
Frequently inspected production area to verify proper equipment operation.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Observed packing operations to verify conformance to specifications.
Developed effective improvement plans in alignment with goals and specifications.
Devised and implemented processes and procedures to streamline operations.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Helped meet changing demands by recommending improvements to business systems or procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Midwife
Nursing And Midwifery Council Of Nigeria
03.2003 - 03.2006
Educated mothers and families on pregnancy-related topics to inform and prepare for pregnancy, childbirth and newborn care.
Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
Empowered mothers to make informed decisions about their care through comprehensive education on pregnancy, childbirth, and newborn care.
Supported families during grieving process following pregnancy loss or infant death with empathetic emotional support and resource referrals for ongoing counseling services.
Managed fetal distress and delivery complications calmly to provide safety to mothers and babies.
Performed neonatal assessments by checking baby's vital signs and performing physical exams to determine overall health at birth.
Promoted a safe and comfortable birthing environment by implementing evidence-based practices in pain management techniques.
Built strong rapport with patients through open communication channels that encouraged feedback and collaboration on care plans.
Reduced complications during childbirth with vigilant monitoring of maternal and fetal wellbeing throughout labor.
Improved patient satisfaction by providing compassionate and knowledgeable care during prenatal, labor, and postpartum periods.
Fostered an inclusive atmosphere by providing culturally sensitive care to diverse patient populations, understanding their unique needs and preferences.
Enhanced continuity of care by collaborating closely with interdisciplinary healthcare team, including physicians and nurses.
Provided prenatal care by monitoring mother and baby health, identifying potential health concerns and providing advice to support mothers.
Contributed to improved maternal health outcomes using thorough risk assessment strategies during initial consultations as well as follow-up appointments.
Developed individualized birth plans in collaboration with expectant mothers to ensure personalized care aligned with their preferences.
Assisted in over successful births and provided post-partum counseling for struggling families to increase happiness and health of newborns and mothers.
Checked general and mental health and overall comfort of mothers in prenatal appointments.
Directed parents and newborns to physicians without causing parent alarm based on problematic test results and health conditions of babies and mothers.
Achieved positive patient experiences by actively listening to concerns and addressing them promptly in sensitive manner.
Maintained up-to-date knowledge on midwifery best practices through regular continuing education opportunities and membership in professional organizations.
Increased breastfeeding success rates by offering lactation support and guidance to new mothers.
Implemented changes in practice based on research findings to enhance overall quality of midwifery care provided to patients.
Followed professional standards and guidelines by adhering to ethical and legal guidelines and maintaining continued education certifications.
Ensured compliance with regulatory standards through meticulous record-keeping practices and adherence to state licensure requirements.
Advocated for mothers' rights and choices to make informed decisions about care by respecting human autonomy.
Used massage to increase patient comfort and streamline birthing processes.
Participated in over successful births.
Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
Evaluated clinical performance regularly, identifying areas of improvement and implementing strategies to enhance overall patient care experience.
Administered pain medication during deliveries to keep mothers comfortable and safe during delivery.
Optimized clinic efficiency by training staff on proper equipment use, sterilization techniques, and inventory management procedures.
Prepared patients for successful home births with extensive education on equipment, safety protocols, and emergency procedures.
Streamlined clinical processes through efficient scheduling, documentation, and coordination of care among team members.
Informed families on potential risks and overall benefits of births.
Provided high-quality preconception counseling for optimal health prior to pregnancy, enhancing future pregnancies outcomes.
Co-managed high-risk pregnancies and assisted in delivery of multiples.
Monitored health of mothers and babies post-delivery, providing guidance and support.
Performed routine postpartum care, such as suturing and wound care.
Conducted prenatal examinations and provided guidance and support to mothers-to-be.
Taught childbirth preparation classes to expectant parents.
Assisted with postpartum care and provided guidance on postpartum recovery.
Counseled patients and families on reproductive health and contraception.
Assessed fetal distress during labor and delivery and provided appropriate interventions.
Delivered over newborns as qualified midwife.
Facilitated patient referrals to specialists for advanced pre- or post-natal care.
Conducted well-baby checkups and immunizations for optimum infant health.
Advised patients on lifestyle modifications and preventative measures for health of mother and baby.
Developed and maintained patient records and documentation.
Educated patients on breastfeeding and provided lactation support.
Assisted in delivery of pregnancies in environment.
Administered medications such as Pitocin and epidurals during labor and delivery.
Used special labor and delivery procedures, including episiotomy and forceps deliveries.
Trained under senior midwives for more than hours to obtain qualifications.
Performed ultrasounds, monitored fetal heart rate and provided pre- and post-natal care.
Community Health Worker
School Of Health Obosi Anambra State Nigeria
02.1999 - 12.2001
Fostered community engagement by planning and executing various health promotion events and activities.
Recruited trained, and managed team of dedicated volunteers to assist with program implementation and event coordination.
Ensured accurate record-keeping through consistent documentation of client interactions, program evaluations, and statistical data collection efforts.
Supported development of organizational policies and procedures to maintain compliance with federal, state, and local regulations governing community health outreach efforts.
Implemented creative solutions to address unique challenges faced by underserved communities seeking healthcare services.
Coordinated follow-up care plans for individuals after medical appointments or hospital discharges, ensuring smooth transition back into community.
Provided ongoing support for clients during transitional periods such as relocation or changes in insurance coverage status.
Promoted healthy lifestyles by organizing and leading group activities such as walking clubs and nutrition workshops.
Enhanced community health by conducting comprehensive assessments and identifying areas of improvement.
Evaluated program effectiveness through data analysis and reporting, identifying areas for growth and improvement.
Increased awareness of available resources by organizing and leading health education workshops and presentations.
Built relationships with diverse community members through active listening, empathetic communication, and cultural competence practices.
Collaborated with local healthcare providers and organizations to establish a strong network of support for community members.
Reduced barriers to care by advocating for policy change within healthcare institutions that directly impacted clients'' ability to receive treatment.
Assisted clients in navigating complex healthcare systems, simplifying processes and increasing access to necessary care.
Developed targeted outreach programs for at-risk populations, resulting in improved health outcomes and increased access to care.
Empowered individuals to take control of their health by providing tailored educational materials on disease prevention strategies.
Contributed to increased accessibility of vital public health information by translating educational materials into multiple languages when needed.
Conducted home visits to assess individual needs, provide personalized guidance, and connect clients with appropriate services.
Addressed patient concerns and provided support to vulnerable demographics.
Led outreach activities to target specific demographics and promote health initiatives.
Worked directly with patient treatment teams and participated in care coordination procedures.
Counseled patients on health-related topics and lifestyle changes for improved well-being.
Set up community health education and promotion programs to reduce chronic conditions.
Collaborated with external organizations to coordinate health and social services.
Developed and maintained relationships with community partners to build program scope.
Chief Medical Laboratory Scientist/Haematologist at Nnamdi Azikiwe University Teaching HospitalChief Medical Laboratory Scientist/Haematologist at Nnamdi Azikiwe University Teaching Hospital