Summary
Overview
Work History
Education
Skills
Affiliations
Sex
Age
Marital Status
References
Timeline
Generic
PRINCEWILL JACOB

PRINCEWILL JACOB

NETWORK ADMINISTRATOR/WEB DEVELOPER
UMUAHIA

Summary

I consider myself to be business-minded Network Administrator with over 12 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.

I am Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
17
17
years of post-secondary education

Work History

Data Processing Officer

Abia State Civil Service Commission
09.2016 - Current
  • Setup functional LAN/WAN network at Abia state E-Library Complex
  • Setup and Configured Abia state E-library e-book system to provide reading access to LAN computers at E-library complex
  • Setup 250-300 computer capacity for JAMB CBT center at Abia state E-Library complex
  • Setup and configured LAN Network to provide network access for 300 computers used for JAMB CBT Exercise
  • Conducted and Supervised the JAMB CBT exam exercise to ensure smooth running of computers and network hardwares to avoid issues related to inability to submit exam answers by exam candidates
  • Improved data security by enforcing strict access controls, encryption measures, and regular backups during JAMB CBT exercise at E-Library complex
  • Installed and Configured Abia Emergency call system including e1-Line network with MTN, AIRTEL, GLO AND ETISELAT as well as cisco routers and HP servers which is used to provide emergency responds service in abia state project handled by John Okiyi Kalu (JOK)
  • Collaborated with other departments to enforce data accuracy and enhance productivity.
  • Streamlined data processing by implementing efficient workflows and automation tools.
  • Continuously refined processes using feedback from colleagues, staying abreast with current office trends to maintain relevance.
  • Trained new team members on best practices in data processing, fostering a culture of continuous improvement within the department.
  • Optimized E-library's E-book database performance by regularly updating, maintaining, and troubleshooting system issues.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Field Network Administrator

NETCOM AFFRICA LTD
01.2010 - 01.2015
  • Coordinate implementation of computer system plan with company personal and outside vendors
  • Analyzed and defined network requirements, optimization and support for assigned projects.
  • Analyzed, troubleshot and enhanced network performance to drive efficiency.
  • Planned implementation of network enhancements and upgrades.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Developed network test and validation processes to maintain alignment with solution design.
  • Ensured seamless integration of new technology into existing networks, minimizing disruption to users.
  • Increased customer satisfaction by providing timely on-site support for critical network issues.
  • Installed, supported and maintained company hardware and software infrastructure according to best practices.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Provided detailed network diagrams and procedural guidelines.
  • Safeguarded sensitive data by implementing robust security measures and protocols for network infrastructures.
  • Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Collaborated with engineering to report issues, manage project deliverables and provide status reports.
  • Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.
  • Detected intrusion attempts and promptly responded to DDoS attacks.
  • Identified means to reduce and control expenses by conducting cost, schedule and contract performance analysis and improving resource allocation.
  • Supported project planning team to promptly address hardware and software problems and network emergencies.
  • Configured and troubleshot VoIP and multi-media distributed systems and platforms.
  • V-Sat Installation and Satellite tracking
  • Troubleshooting clients V-Sat related issues/Corrective maintenance.
  • Managed team in troubleshooting efforts that alleviated errors.
  • Oversaw network performance, making changes to boost overall efficiency and power.
  • Organized frameworks to transfer secure data from internal to external and public networks.
  • Optimized network efficiency by performing thorough assessments and recommending appropriate upgrades or modifications.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Provided professional services and support in a dynamic work environment.
  • Paid attention to detail while completing assignments.
  • Delivered services to customer locations within specific timeframes.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked well in a team setting, providing support and guidance.
  • Applied effective time management techniques to meet tight deadlines.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Mitigated risk by conducting regular audits of network systems to identify potential vulnerabilities or areas requiring improvement.

Telecom Site Installation (Temp Site Support Engr)

Etisalat
07.2009 - 12.2009
  • Rigging
  • Microwave installation/assembling
  • Indoor Unit installation/site linking.

NYSC (Tough Man logistics Limited)

National Youth Service Corps
01.2008 - 01.2009
  • Key Responsibility: Prepare cost benefit and run-on investment analysis to aid in decisions on system implementation
  • Expand or modify system to serve new purposes or improve work flow
  • Design and implement integrated hardware and software computer and information systems to meet organizational requirements
  • PC maintenance and repairs, Network troubleshooting (LAN/WAN), system management and security


Systems Administrator

DUBCOM LTD
01.2004 - 01.2005
  • Key responsibilities: Test, maintain, and monitor computer programs and systems, including coordinating the installing of computer program and systems
  • Coordinate implementation of computer system plan with company personal and outside vendors
  • Provide technical assistance, support and advice to clients of the company
  • Prepare cost benefit and run-on investment analysis to aid in decisions on system implementation
  • Expand or modify system to serve new purposes or improve work flow
  • Design and implement integrated hardware and software computer and information systems to meet organizational requirements
  • PC maintenance and repairs, Network troubleshooting (LAN/WAN), system management and security
  • V-sat installation and satellite equipment management (Idirect Technology Platform).
  • Diagnosed and executed resolution for network and server issues.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Configured and tested Windows Server operating systems with roles features.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Identified and resolved network congestion issues and bottlenecks.

Education

Higher National Diploma (Computer Science) -

Institution of Management And Technology (IMT) Enugu
01.2005 - 04.2007

National Diploma (Computer Science) - undefined

Institution of management and technology (IMT) Enugu
01.2001 - 04.2003

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Technical secondary school Amapu Ntigha, Senior Secondary School Leaving Certificate (S.S.C.E)
01.1995 - 04.2001

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Amapu Ntigha Community Primary School, School Leaving Certificates
01.1989 - 04.1995

Skills

English

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Affiliations

NIIT Port Harcourt, Diploma in Computer Network Engineering (Microsoft Technologies), 2007-01-01

Sex

MALE

Age

40

Marital Status

MARRIED

References

  • Chief John Okiyi Kalu (JOK), Abia State Commisioner For Information, 08033008046
  • Jonathan Ballena, Field of Operation Support Manager Netcom Africa LTD, 08085838988, Lagos
  • Hon. Pastral Etie, Managing Director Bems Network LTD, 08037447068, Umuahia

Timeline

Data Processing Officer

Abia State Civil Service Commission
09.2016 - Current

Field Network Administrator

NETCOM AFFRICA LTD
01.2010 - 01.2015

Telecom Site Installation (Temp Site Support Engr)

Etisalat
07.2009 - 12.2009

NYSC (Tough Man logistics Limited)

National Youth Service Corps
01.2008 - 01.2009

Higher National Diploma (Computer Science) -

Institution of Management And Technology (IMT) Enugu
01.2005 - 04.2007

Systems Administrator

DUBCOM LTD
01.2004 - 01.2005

National Diploma (Computer Science) - undefined

Institution of management and technology (IMT) Enugu
01.2001 - 04.2003

undefined

Technical secondary school Amapu Ntigha, Senior Secondary School Leaving Certificate (S.S.C.E)
01.1995 - 04.2001

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Amapu Ntigha Community Primary School, School Leaving Certificates
01.1989 - 04.1995

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PRINCEWILL JACOBNETWORK ADMINISTRATOR/WEB DEVELOPER