Princess Ebob
Electronics Engineer
Victoria Garden City Estate, Lekki, Lagos
Summary
I am driven and resourceful administrative professional with over 5 + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
A dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
Certifications
5
5
years of professional experience
Work History
Executive Assistant
Protection Plus Services Limited
04.2024 - 05.2026
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Answered high volume of phone calls and email inquiries.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Business Executive Manager
AIICO
01.2019 - 02.2024
- Supervised a department’s operations and activities.
- Established a culture of continuous improvement by promoting best practices in project management, process optimization, and risk mitigation.
- Cooperated with other department managers, which is a core responsibility of executive managers.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Reported to the upper management on the department’s progress
- Allocated budgets and implementing policies and procedures to achieve set goals
- Created a strategic workload balance and pre-empt possible resourcing issues
- Bringing investment in the company and meeting monthly target
Network Engineer Intern
Nigerian Ports Authority
08.2018 - 06.2019
- Installed and maintained data and voice circuits through routers, switches, and WAN devices.
- Provided network support and performed trouble shooting to resolve various WAN/LAN connectivity issues.
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided detailed network diagrams, process flow charts and procedural guidelines.
Public Relations Manager
FolioTec Institute
08.2018 - 11.2018
- Researched, negotiated, implemented and tracked advertising and public relations activities.
- Consulted with advertising agencies to arrange promotional campaigns in all types of media.
- Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences.
- Raised brand awareness through consistent marketing efforts and product campaign launches.
- Drafted and edited content for organizational publications, including employee newsletters and stockholders' reports.
- Coordinated and managed sponsorships and sponsorship activation.
- Developed innovative marketing and PR strategies.
Assistant Engineer
NYSC
07.2018 - 08.2018
- Determined budget, manpower, schedule and material needed to successfully execute projects.
- Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
- Handled administrative duties such as record keeping, emails & ordering supplies
- Provided technical assistance to staff when needed
- Educated general public on project progress and plans through public presentations and community discussions.
- Calculated energy savings to promote environmental sustainability and energy conservation to meet aggressive project LEED requirements.
Guest Relations Officer
Tinapa Lake Side Resort
11.2016 - 06.2018
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Provided guest assistance, including recommendations for tourist attractions.
- Greeted guests upon arrival and offered assistance.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
- Remained available for 24hours daily to respond to customer needs.
- Maintained consistent positive customer feedback.
- Recommended hotel services or amenities that guest may find useful.
- Over saw regulated greeting and internal processing of guests upon arrival
Front Desk Receptionist
Tinapa Lake Side Resort
08.2015 - 06.2016
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained transaction security by verifying payment cards against identification.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Used internal software to process reservations, check-ins and check-outs.
Electrical Engineering Intern
Cross River Broadcasting Co-operation
02.2014 - 04.2015
- Monitored and processed information for regulatory compliance.
- Assisted with engineering calculations, design drawings, preliminary cost estimates and field visits to observe construction progress.
- Completed functional analysis and root cause tests.
- Complied with all government and corporate safety policies and regulations.
- Engaged in software development utilizing wide range of technological tools and industrial Ethernet-based protocols.
- Participated in preparation of design documents for track work, including alignments, specifications, criteria details and estimates.
- Worked closely with over ten engineers and assisted with testing of power plants products
Education
Post-Baccalaureate Diploma - Computer Education
OFFICE AUTOMATION
Uyo, Akwa Ibom State, Nigeria 05.2001 -
Associate of Science - Product Management
TS Academy
Birmingham, United Kingdom 05.2001 -
Bachelor of Science - Physics Electronics
Cross River University of Technology
Calabar, Cross River State 05.2001 -
High School Diploma -
Model High School
Federal Housing Estate Calabar. Cross River State. 05.2001 -
High School Diploma -
Police Children School
Otop - Abasi Street Calabar. Cross River State. 05.2001 -
Associate of Science - Project Management
TS Academy
Birmingham, United Kingdom 05.2001 -
Associate of Science - Project Management
TS Academy
Birmingham, United Kingdom 05.2001 -
Skills
Intercom communications - Very Good
Communications strategies - Very Good
Effective communications - Excellent
Managing communications channels - Excellent
Digital Communications - Very Good
Verbal and written communications - Excellent
Trouble shooting skills - Very Good
Research and trend analysis - Very Good
Business planning - Good
Project Management - Very Good
Business Administration - Very Good
Certification
B.Sc.
Timeline
Product Management
06-2026
Product Design UI & UX
06-2026
Project Mnagement
05-2026
Data Analytics
02-2026
Executive Assistant
Protection Plus Services Limited
04.2024 - 05.2026
Business Executive Manager
AIICO
01.2019 - 02.2024
Network Engineer Intern
Nigerian Ports Authority
08.2018 - 06.2019
Public Relations Manager
FolioTec Institute
08.2018 - 11.2018
Assistant Engineer
NYSC
07.2018 - 08.2018
Guest Relations Officer
Tinapa Lake Side Resort
11.2016 - 06.2018
Front Desk Receptionist
Tinapa Lake Side Resort
08.2015 - 06.2016
Electrical Engineering Intern
Cross River Broadcasting Co-operation
02.2014 - 04.2015
B.Sc.
01-2011
Post-Baccalaureate Diploma - Computer Education
OFFICE AUTOMATION
05.2001 -
Associate of Science - Product Management
TS Academy
05.2001 -
Bachelor of Science - Physics Electronics
Cross River University of Technology
05.2001 -
High School Diploma -
Model High School
05.2001 -
High School Diploma -
Police Children School
05.2001 -
Associate of Science - Project Management
TS Academy
05.2001 -
Associate of Science - Project Management
TS Academy
05.2001 -