PRINCESS CHIDI

• Provided fast and friendly customer support over the phone to 100+ customers daily, and covered multiple calls daily.
  
• Built and maintained reports with customers to become a trusted advisor and partner in purchasing decisions.
  
• Good CRM maintenance, proper reports, and comments.
  

Provided expert insight and advice on how customers can make good use of the service that the company provided.

Calls, and also reaching out to potential and existing customers to present products and services.

• Handled escalated complaints and provided timely solutions.
• Conducted follow-up calls to ensure customer satisfaction after service interactions.
• Utilized CRM systems to track interactions and customer feedback efficiently.

• I booked meetings.
• Greeting and meeting clients.
• Welcomed guests and ensured smooth check-in and check-out processes.
• Managed phone calls and directed inquiries to appropriate staff members.
• Scheduled appointments and coordinated reservations for hotel services.
• Maintained a clean and organized front desk area to enhance guest experience.

• I referred patients' reports to the appropriate channel for treatment.
• I monitored performance and maintained systems according to requirements.
• Managed patient scheduling to ensure efficient clinic operations.
• Organized patient files for quick retrieval and reference.
• Communicated with patients regarding appointment confirmations and follow-ups.

• I taught students.
• I assist in monthly meetings with other academic staff.
• I set up exam questions.
• I ensured that students comply with school rules and regulations.
• I maintain and update all files and records of all students in my class.
• Plan, prepare, and deliver meeting plans and materials that facilitate active progress in my department.
• Organizing and servicing meetings (producing agendas, and taking minutes).
• Typing, preparing, and collating reports.
• Developed engaging lesson plans for diverse learning styles and abilities.
• Implemented classroom management strategies to promote a positive learning environment.