Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Timeline
Hi, I’m

Prince Friday

Prince
Ogijo
Prince Friday

Summary

Experienced virtual assistant with a proven track record of improving administrative operations through innovative solutions. Pioneered scheduling system resulting in a 30% reduction in appointment conflicts, boosting workflow efficiency, and implemented digital filing system increasing document retrieval speed by 50%. Skilled in research, communication, and client support to drive productivity and organization. Adept at managing schedules, handling correspondence, and coordinating projects for optimal client satisfaction. Demonstrates excellence in multitasking, problem-solving, and utilizing technology to optimize workflow. Dependable professional with experience providing administrative, organizational, and customer service support in virtual environments. Proficient in MS Office, G Suite, Trello, Hubspot, Slack, and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives. Experienced with client coordination, task management, and digital organization. Utilizes advanced scheduling systems and communication tools to streamline workflows with knowledge of virtual collaboration platforms and maintaining client confidentiality.

Overview

1
Certification

Work History

Omoike Exchanges

Virtual assistant
07.2024 - 12.2024

Job overview

  • Managed daily administrative tasks for multiple clients, ensuring smooth operations, and a high level of organization across various projects.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Developed a new scheduling system that reduced appointment conflicts by 30%, which streamlined clients' workflows, and improved time management.
  • Conducted thorough research for client projects, helping to identify key trends and insights that led to more informed decision-making, and strategic planning.
  • Handled customer inquiries and support tasks, achieving a 95% satisfaction rate through timely responses and effective solutions, which contributed to client retention.
  • Created and maintained a digital filing system that increased document retrieval speed by 50%, making it easier for clients to access important information when needed.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Managed CRM input, exports and clean up.
  • Organized and managed team tasks using Trello.
  • Adapted quickly to emerging technologies and software, staying ahead in providing versatile virtual assistance.

Education

University Of Benin
Edo

from Science Laboratory Technology
04.2001

University Overview

  • Science Laboratory Tecnology (SIWES), Federal Airport Authurity of Nigeria, Completed 2025

Skills

Workflow planning

Certification

VCS + American Accent Development for virtual assistants, Regonet Global

Interests

Continuous learning, personal development, and journaling

Content creation and AI

Simple graphic design using Canva

Languages

English
Advanced (C1)

Timeline

VCS + American Accent Development for virtual assistants, Regonet Global

03-2025

Virtual assistant

Omoike Exchanges
07.2024 - 12.2024

University Of Benin

from Science Laboratory Technology
04.2001

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