PRECIOUS OLUOMA AGBASIONWE
Lagos,Nigeria
Summary
Healthcare professional specializing in patient support and service excellence. Proven experience in customer interaction and health education, effectively communicating complex information to diverse audiences. Strong commitment to promoting patient engagement and wellbeing through innovative content creation and collaboration.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
CUSTOMER SERVICE / PATIENT SUPPORT
OneHealth Nigeria
Lagos
2025.07 - 2026.04
- Welcomed patients and provided clear communication regarding their needs.
- Offered clinical guidance to ensure appropriate care and support for patients.
- Assisted customers with product recommendations, focusing on comfort and satisfaction.
- Maintained professional connections with patients and families to foster trust and support.
- Trained new staff on service standards to ensure high-quality support for patients.
- Responded to customer queries promptly to ensure timely resolutions.
- Received over 100 positive feedback notes recognizing friendliness and supportive service.
CONTENT CREATION & HEALTH EDUCATION
OneHealth Nigeria
Lagos
2025.01 - 2026.04
- Assisted in creating educational health content for organisation.
- Produced over 20 health videos that simplify medical conditions, medications, and lifestyle guidance for public understanding.
- Participated as speaker in 2 live social media health events to enhance brand visibility and public trust.
- Supported alignment of content with organisational objectives to drive patient engagement and support digital health strategy.
CLINICAL PHARMACIST
OneHealth Nigeria
Lagos
2025.01 - 2025.07
- Assisted in providing care for over 50 patients on chronic medications.
- Conducted regular medication therapy reviews to support adherence.
- Monitored side effects and offered guidance to enhance therapy outcomes.
- Counselled patients managing hypertension, diabetes, arthritis, and other chronic conditions.
- Collaborated with care coordination team to improve medication access and reduce therapy interruptions.
MICRO INFLUENCER
ONEHEALTH NIGERIA
Lagos
2024.07 - 2024.07
- Created engaging and persuasive content to promote client products and services.
- Developed and executed strategic Call-to-Action (CTA) plans to drive traffic to client pages for product purchases.
- Utilized social media platforms to effectively increase brand visibility and engagement.
- Collaborated with clients to align content with brand goals and target audience.
- Visit: https://x.com/zizelle/_status/1808740942699974659?s=12
INTERN PHARMACIST
PHARMACY COUNCIL OF NIGERIA. DELTA STATE. NIGERIA.
Delta State, Nigeria
2023.06 - 2024.06
- Assisted with administrative duties related to pharmacy operations.
- Supported registration processes for over 50 pharmacy premises including retail, wholesale, and patent medicine shops.
- Participated in quarterly inspections alongside Pharmacy Council of Nigeria for compliance checks.
- Prepared prescription orders, ensuring accuracy and timeliness.
- Improved patient understanding by providing detailed medication information.
- Ensured accurate dispensing with strict adherence to protocols.
STUDENT PHARMACIST
UNIVERSITY OF NIGERIA TEACHING HOSPITAL ITUKU-OZALLA, NSUKKA.
Nsukka, Nigeria
2020.11 - 2021.01
- Assisted in patient clerking by gathering medical history and treatment details.
- Supported rationalization of prescribed medications according to health conditions.
- Helped identify and rectify over 50 drug-related issues to promote safe therapy.
- Utilized SOAPE method for documenting patient information.
- Collaborated with healthcare teams to support medication management.
- Aided in providing evidence-based recommendations for drug optimization.
- Monitored patient outcomes and facilitated medication adjustments as necessary.
- Educated patients regarding medication adherence and potential side effects.
STUDENT PHARMACIST
KAREDA PHARMACY, ASABA DELTA STATE.
Asaba, Nigeria
2020.03 - 2020.09
- Dispensed prescribed drugs to over 200 patients.
- Worked under supervision of senior pharmacist, learning industry best practices.
- Took initiative in keeping up-to-date with changes in medicine regulations and guidelines.
- Collaborated with healthcare team to optimise patient care plans.
- Maintained clean and organized work environment to improve productivity.
- Demonstrated keen attention to detail whilst verifying prescription information.
TRAINEE PHARMACIST (INDUSTRIAL TRAINING)
FEDERAL MEDICAL CENTRE ASABA, DELTA STATE.
Asaba, Nigeria
2019.04 - 2019.09
- Managed patient records and organized medication inventories, ensuring accurate documentation and efficient workflow.
- Assisted in processing prescriptions, coordinating with healthcare providers to verify and update patient information.
- Supported daily administrative tasks, including scheduling, reporting, and maintaining compliance with pharmacy regulations.
TRAINEE
MEKON PHARMACY, IKOTUN. LAGOS.
Ikotun, Nigeria
2018.06 - 2018.07
- Validated all Prescriptions before dispensing.
- Conducted in-depth market research to understand consumer behaviour.
- Facilitated smooth operations within department through organized file management and data entry tasks.
Education
Bachelor of Pharmacy (B.Pharm) - Pharmacy
University of Nsukka
Nigeria 2016.01 - 2021.12
Skills
- Communication
- Problem solving
- Creativity
- Self motivation
- Patient counselling
- Health education
- Content creation
REFEREES
Available on request
CORE COMPETENCIES
- Prescription Validation and Drug Dispensing.
- Patient Counseling Clinical Pharmacy and Drug Therapy Management
- Electronic Dispensing Tools (EDTs)
- Pharmaceutical Research and Health Information Dissemination
Affiliations
- Traveling and meeting new people
- Hiking
Certification
Student:Agbasionwe Precious
School:CustomerSuccessU
Course:Value-Driven Customer Engagement Framework
Certificate ID:hlbsezkfti
Issued:2026-03-22
Expires:2027-03-22
Student:Agbasionwe Precious
School:CustomerSuccessU
Course:Customer Success Fundamentals
Certificate ID:0qpthqtbpd
Issued:2026-03-13
Expires:2027-03-13
Timeline
CUSTOMER SERVICE / PATIENT SUPPORT
OneHealth Nigeria
2025.07 - 2026.04
CONTENT CREATION & HEALTH EDUCATION
OneHealth Nigeria
2025.01 - 2026.04
CLINICAL PHARMACIST
OneHealth Nigeria
2025.01 - 2025.07
MICRO INFLUENCER
ONEHEALTH NIGERIA
2024.07 - 2024.07
INTERN PHARMACIST
PHARMACY COUNCIL OF NIGERIA. DELTA STATE. NIGERIA.
2023.06 - 2024.06
STUDENT PHARMACIST
UNIVERSITY OF NIGERIA TEACHING HOSPITAL ITUKU-OZALLA, NSUKKA.
2020.11 - 2021.01
STUDENT PHARMACIST
KAREDA PHARMACY, ASABA DELTA STATE.
2020.03 - 2020.09
TRAINEE PHARMACIST (INDUSTRIAL TRAINING)
FEDERAL MEDICAL CENTRE ASABA, DELTA STATE.
2019.04 - 2019.09
TRAINEE
MEKON PHARMACY, IKOTUN. LAGOS.
2018.06 - 2018.07
Bachelor of Pharmacy (B.Pharm) - Pharmacy
University of Nsukka
2016.01 - 2021.12