Precious Olubayo

1. Handling petty cash

2. Preparing and processing invoice

3. Managing payment and receipt

4. Responding to customer enquiries and addressing complains

5. Documented account update,prepared report, and ensured management decision making

• Help resolve issues related to balance transactions statement and charges
• Assisting customer with account opening, update and closure
• Receive documents and resolve customer complaints professionally
• Escalate complex issues to relevant department and follow up until resolved
• Respond to customer enquiries via phone email chat or in person
• Provide accurate information about financial product and services ( accounts, loans, cards, investment, insurance)

• Overseeing daily operations
• Managing staff and providing customer service
• Keeping track of inventory
• Making sure the boutique is tidy
• Handling sales and promotion
• Improve customer satisfaction by providing healing customer service, addressing complaints, and finding solutions

• Answering phone calls and directing calls
• Greeting visitors and clients
• Managing appointments and schedules
• Doing administrative tasks like data entry
• Handling mails and packages