Writing
Precious Okafor
Product Manager
Awka
Summary
High-achieving, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Product management position. Ready to help team achieve company goals. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, technical knowledge, multitasking and project management talents.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
23
23
Certificates
3
3
Languages
Work History
Business Owner
Fashion Atlantique Ltd.
07.2021 - Current
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Evaluated suppliers to maintain cost controls and improve operations.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Created and monitored promotional approaches to increase sales and profit levels.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Determined best courses of action for company based on regional market trends and demands.
- Frequently studied market to keep abreast of new industry trends.
- Promoted business via social media to generate leads and maximize brand identity.
- Used business software packages to maintain files and administrative records.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
- Oversaw business budget planning and administration, accounting functions and purchasing to handle financial needs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Recommended accessories and complementary purchases to boost revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions about sizing, accessories and merchandise care.
- Conducted research to address shipping errors and packaging mistakes.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Collaborated with manufacturing and supply chain management.
- Responded to internet inquiries and phone calls in timely matter.
- Updated company website with deals and product packages.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Logistics Manager
Mind Savers youth initiative
10.2018 - Current
- Worked with schools to schedule events and outreaches
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Managed scheduling and task delegation for team members
- Secure funding and plan fundraising activities
- Create and execute the working budget for our programs
Community Manager
The Community
Online community
09.2019 - 12.2021
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Oversaw teams with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
- Organized and executed launch of sub-communities.
- Gained feedback useful in collaborating with business leaders to devise solutions.
- Introduced effective emergency resolutions and managed special projects.
Business Owner
Sapphyre Collections
Awka
07.2018 - 06.2021
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Created and monitored promotional approaches to increase sales and profit levels.
- Determined best courses of action for company based on regional market trends and demands.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated suppliers to maintain cost controls and improve operations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
Financial Secretary
Chukwuemeka Odumegwu Ojukwu University medical student's association
Awka
05.2019 - 09.2020
- Maintained accurate records of organizational finances and generated reports as requested.
- Maintained confidentiality of information related to receiving, recording and depositing of funds.
- Verified processing information and deposited received funds into organizational account.
- Received dues, fees and payments and provided transaction receipts.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Interacted with vendors to purchase and set up equipment and services.
- Created and implemented standard operating procedures for records handling.
- Completed forms, reports, logs and records to quickly handle all documentation for the executive team
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed filing system, entered data and completed other clerical tasks.
Local Officer,SCORP COOUMSA
Nigerian Medical student's association
Awka
12.2018 - 12.2019
- Collaborated with team members to achieve target results.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Participated in team-building activities to enhance working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and other communications.
- Conducted research, gathered information from multiple sources and presented results.
Administrator
Church choir
Uli
04.2015 - 12.2017
- Collected, validated and distributed information to choir members.
- Coordinated with other executives and updated personnel databases.
- Maintained personnel records and updated internal databases to support document management.
- Aided colleagues through regular communication and assistance.
Poultry Farm Manager
Family Poultry
Kaduna
05.2009 - 12.2012
- Received and processed stock into inventory management system.
- Worked flexible hours across night, weekend and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Delivered services to customer locations within specific timeframes.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
Waitress
Family restaurant
Kaduna
07.2010 - 04.2012
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
Writer
Freelance
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
- Conducted interviews with subject matter experts to generate topics.
- Translated technical terminology and jargon into plain, clear language.
- Brainstormed ideas to create useful content for clients.
- Wrote compelling, succinct, clear news scripts under tight deadlines.
- Organized material to research and complete writing tasks.
- Researched and wrote original content for case studies, emails and newsletters.
- Repurposed and optimized existing content for use in different mediums.
- Consulted with customers to understand project requirements and purpose.
Independent Event Planner
Freelance
- Organized, coordinated and deployed events while focusing on delivering superior customer service.
- Coordinated schedules and timelines for events.
- Consulted with customers to determine objectives and requirements for events.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Managed administrative logistics of events planning, event booking and event promotions.
- Reviewed event bills to confirm accuracy and approve payment.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Managed event logistics and operations.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
- Inspected event facilities to confirm conformance to customer requirements.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Hired, trained and supervised volunteers and support staff required for events.
Education
MBBS - Medicine And Surgery
Chukwuemeka Odumegwu Ojukwu University
Awka, Nigeria 09.2014 - Current
High School Diploma -
St Michael's Anglican Diocesan College
Kaduna, Nigeria 09.2007 - 07.2013
First School Leaving Certificate -
Nazareth Nursery And Primary School
Kaduna, Nigeria 09.2000 - 07.2007
Nursery School -
Wesley Methodist Nursery And Primary School
Kaduna, Nigeria 09.1998 - 07.2000
Skills
Content Development
Research
Copywriting
Social media
Proofreading
Creative writing
Editing and review
Business planning
Business administration
Search Engine Optimization
Product development
Project Management
Product Strategy
Product roadmap
Product lifecycle
Market research and validation
User interviews and user stories
Digital marketing
Social media expertise
Data analysis
Social Media Management
Web Design
Keyword optimization
Strategic planning
SEM trend knowledge
Web development projects
Website optimization
Agile Workflow
Programming
Decision-Making
Interpersonal Communication
Good Telephone Etiquette
Multitasking Abilities
Analytical and Critical Thinking
Excellent Communication
Planning and Coordination
Teamwork
Leadership
Certification
Swift programming, Coursera
Interests
Learning
Travel
Volunteering
Movies
Books
Honours and awards
- Certificate of achievement- Standing committee human rights and peace, Nigerian medical students association
- Certificate of Recognition- SCOHE, Federation of African Medical Students Association
Software
Html
Css
Javascript
React
Figma
Excel
Microsoft office
Google suite
GitHub
Git
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
https://docs.google.com/presentation/d/1TTXdTaHwLmf5kYiFIrKGSrixjOufxqEs/edit?usp=sharing&ouid=102387186818419866666&rtpof=true&sd=true
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Business Owner
Fashion Atlantique Ltd.
07.2021 - Current
Community Manager
The Community
09.2019 - 12.2021
Financial Secretary
Chukwuemeka Odumegwu Ojukwu University medical student's association
05.2019 - 09.2020
Local Officer,SCORP COOUMSA
Nigerian Medical student's association
12.2018 - 12.2019
Logistics Manager
Mind Savers youth initiative
10.2018 - Current
Business Owner
Sapphyre Collections
07.2018 - 06.2021
Administrator
Church choir
04.2015 - 12.2017
MBBS - Medicine And Surgery
Chukwuemeka Odumegwu Ojukwu University
09.2014 - Current
Waitress
Family restaurant
07.2010 - 04.2012
Poultry Farm Manager
Family Poultry
05.2009 - 12.2012
High School Diploma -
St Michael's Anglican Diocesan College
09.2007 - 07.2013
First School Leaving Certificate -
Nazareth Nursery And Primary School
09.2000 - 07.2007
Nursery School -
Wesley Methodist Nursery And Primary School
09.1998 - 07.2000
Writer
Freelance
Independent Event Planner
Freelance