Summary
Overview
Work History
Education
Skills
Certification
Timeline

Precious Obi

Medical Laboratory Scientist
Owerri

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Customer Service Representative

Studio24
Owerri
08.2021 - 04.2022
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Home Support Worker

Amaka Chinedu Eze
Lagos
03.2020 - 02.2021
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

Bachelor Of Medical Laboratory Science - Medical Laboratory Science

Imo State University , Owerri
10.2015 - 06.2021

Skills

Report preparation

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Certification

CPR, AED and First Aid

Timeline

CPR, AED and First Aid

11-2022
Customer Service Representative - Studio24
08.2021 - 04.2022

BMLS

06-2021
Home Support Worker - Amaka Chinedu Eze
03.2020 - 02.2021
Imo State University - Bachelor Of Medical Laboratory Science , Medical Laboratory Science
10.2015 - 06.2021

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Precious ObiMedical Laboratory Scientist