Summary
Work History
Education
Skills
Timeline
Generic
Precious Felix

Precious Felix

Senior Sales Manager
Benin City ,Edo State

Summary

Dynamic Bar Manager with a proven track record at Magnum Hotel, excelling in mixology and team building. Enhanced customer loyalty through exceptional service and strategic upselling, achieving significant sales growth. Skilled in cost control and budgeting, fostering a collaborative environment that drives efficiency and satisfaction among staff and guests alike.

Work History

Bar Manager

Magnum Hotel
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Closed out cash register and prepared cashier report at close of business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Implemented cost control measures to maximize profit margins without compromising on quality or service levels.

Supervisor

Omed Hotel
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Education

Bachelor - Anatomy

Ambrose Alli University
Ekpoma Edo State

Skills

Safety awareness

Timeline

Bar Manager

Magnum Hotel

Supervisor

Omed Hotel

Bachelor - Anatomy

Ambrose Alli University
Precious FelixSenior Sales Manager