Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Precious Ewere

Abuja

Summary

A Public Officer with over [7] years of [Management and Correspondence] experience. Adept at customer service and staying client focused. Exceptional customer service skills and detail-oriented with knowledge of customers demands, management and collaborating with other departments.

Overview

12
12
years of professional experience

Work History

Correspondence/Immigration Assistant Officer

Nigeria Immigration Service
11.2016 - Current
  • Collects applications and payment receipts from applicants and stakeholders.
  • Write letters and updates for customer requests.
  • Analyze data and work orders before sending to various departments.
  • Type acknowledgment letter to persons sending correspondence.
  • Communicated with executives about consistent customer issues
  • Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary
  • Self-motivated, with strong sense of personal responsibility

Manager

Britty Brothers Ltd
06.2016 - 07.2017
  • Reviewed established business practices and improved processes to reduce expenses.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professionalism and organized safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Coordinated driver dispatch to accomplish delivery requirements.
  • Led improvement initiatives that advance operational efficiencies, staff welfare and increase in revenue
  • Organized records of vehicles, schedules and completed orders.
  • Accomplished multiple tasks within established timeframes.
  • Supervised truck maintenance and replacements.

Supervisor

Fountain Freight Nig. Ltd
12.2012 - 08.2015
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and implement trainings to improve weak areas.
  • Created successful work schedules for each team member to maintain deadlines.
  • Solicited customer feedback to identify and improve on areas of weakness.

Driving Instructor

Relish Driving School
03.2012 - 11.2013
  • Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
  • Scheduled appointments with students for driving lessons.
  • Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
  • Offered timely commands to assist student driver in steering or braking to avoid accidents.
  • Retained current and thorough knowledge of state driving laws and regulations.
  • Administered driver education course and knowledge test to assist students with earning learner's permits.

Education

Bachelor of Science - Economics Education

University of Abuja
Abuja, Nigeria
11.2022

No Degree - Animal Science

University of Benin
Benin, Nigeria
02.2012

High School Diploma -

Students' Academy Secondary School
Benin, Nigeria
06.2006

Skills

  • Microsoft Word
  • Data Entry
  • Complex Problem-Solving
  • Customer Support
  • Critical Thinking
  • Active Learning
  • Investigation Skills
  • Administrative Duties
  • Records Management Systems

Timeline

Correspondence/Immigration Assistant Officer

Nigeria Immigration Service
11.2016 - Current

Manager

Britty Brothers Ltd
06.2016 - 07.2017

Supervisor

Fountain Freight Nig. Ltd
12.2012 - 08.2015

Driving Instructor

Relish Driving School
03.2012 - 11.2013

Bachelor of Science - Economics Education

University of Abuja

No Degree - Animal Science

University of Benin

High School Diploma -

Students' Academy Secondary School

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Precious Ewere