Precious Esther Effiong
Hostess
Lagos ,Akwa Ibom
Summary
Dynamic and professional Head Hostess at The Muse, renowned for enhancing guest relations and optimizing reservation coordination. Expert in creating seamless guest seating arrangements, ensuring a welcoming atmosphere that fosters repeat visits. Proven ability to manage guest service effectively, contributing to an exceptional dining experience.
Overview
3
3
years of professional experience
Work History
Head Hostess
The Muse
08.2023 - 04.2024
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Bottle Server
Lavista club
Lagos , Lagos
06.2022 - 07.2022
- Managed guest reservations efficiently, ensuring proper seating arrangements for VIP clients.
- Utilized interpersonal skills to establish rapport with customers from diverse backgrounds, cultivating an inclusive environment.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
Hostess
Somewhere Restaurant and Lounge
Lagos , Lagos
06.2021 - 01.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
B.S.C - Marketing
National Open University of Nigeria
Lagos OND - Business Administration And Management
Lagos State Polytechnic
Lagos 11.2022
Skills
Greeting and seating
Guest seating arrangements
Guest relations management
Reservation coordination
Guest service
Reservation planning
Timeline
Head Hostess
The Muse
08.2023 - 04.2024
Bottle Server
Lavista club
06.2022 - 07.2022
Hostess
Somewhere Restaurant and Lounge
06.2021 - 01.2022
B.S.C - Marketing
National Open University of Nigeria
OND - Business Administration And Management
Lagos State Polytechnic