A Detail-oriented Administrative and Customer Service Professional with over 10 years of experience supporting business operations, driving operational efficiency, and enhancing client satisfaction. Proven ability to handle diverse administrative tasks, streamline operations, and ensure organizational effectiveness. Skilled in managing high-volume communications, maintaining accurate records, and resolving issues with empathy and efficiency to foster long-term client relationships. Proficient in Microsoft Office Suite and CRM systems, with excellent communication, problem-solving, and organizational skills. Seeking to leverage expertise in a dynamic role to drive operational excellence.
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.