Psychology
Praises Ukwuije
Content Writer
Lagos
Summary
SUMMARY
I am a unique person steeped in ingenuity. Being creatively minded, I create new ways to solve problems, whilst keeping an open mind to learning new things.
An organized and dependable worker, successful at managing multiple priorities, with a positive attitude, and willingness to take on added responsibilities in order to achieve team goals.
Creative writer with a solid background in preparing well structured copies, articles and reviews, editing posts, and conducting keyword research.
Detail-oriented team player possessing impeccable grammar, in-depth comprehension of Microsoft Word and Office, strong organizational skills, and an innate ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Call Auditor
Humanatic.com
04.2021 - Current
- I work on a freelance basis for humanatic.com a freelance website concerned with call reviewing and customer service analytics.
- Handled [over 150] calls per day, addressing customer inquiries, sorting them into the right categories in order to provide accurate customer service data analysis.
- Used critical thinking ability to break down problematic calls, evaluate the customer's need, and make decisions on the right call categorization, hence providing a solution to the customer's problem.
- Increased the company's competence by rightly categorizing calls for data analytic teams working on customer service data analysis.
- Participated in continuous improvement by generating suggestions, constantly engaging in learning category instructions, in order to accurately classify calls.
Content Writer
Upwork.com
07.2021 - Current
- I utilize exceptional writing, editing and proofreading skills to produce engaging and error-free content for promotional, advertisements and marketing purposes.
- Repurposed and optimized existing client preferences, for use in sales copies, and ads.
- Authored brand messages and managed their pages, increased brand reach and engagements, captured target audience interest, and produced high lead conversion rates with my sales copies.
- Developed content for press releases and newsletters to promote brand products and services.
- Authored articles and reviews for variety of topics, ranging from lifestyle, to finance, and to sports for multiple websites.
- Crafted SEO-friendly content for websites and blog posts, increasing organic traffic for past clients.
Education
Bachelor Of Technology - Architecture
Federal University of Technology
Niger State, Minna 01.2017 - 12.2023
Skills
TOOL SKILLS
Autocad & SketchupGoogle Docs & WorkspaceMicrosoft PowerpointVN EditorCanvaPERSONAL SKILLS
Excellent research capabilities
Organizational skills
Creative content writing
Ability to work under pressure
Excellent communication skill
Social media management
Confidentiality
SEO content creation
Concept development
Brand messaging
Proactiveness
Grit and resilience
Accomplishments
- Authored an article currently in publication in the Nov 2022 edition of the Writers Space Africa Magazine.
- Collaborated with a team of 3 in the development of extensive company review of principal forex brokers.
- Author a newsletter on LinkedIn with over 150+ subscribers in 3months.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Certified Virtual Assistant, Africa Leadership Group
Interests
Travel
Sports
Arts
Architecture
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Certified Virtual Assistant, Africa Leadership Group
09-2022
Content Writer
Upwork.com
07.2021 - Current
Call Auditor
Humanatic.com
04.2021 - Current
Bachelor Of Technology - Architecture
Federal University of Technology
01.2017 - 12.2023