Praise Aboaba
Lagos
Summary
Experienced Human Resources Officer specializing in performance management. Skilled in implementing appraisal systems, aligning performance goals with business objectives, and providing data-driven insights to drive organizational success. Dedicated to enhancing employee engagement and achieving strategic HR outcomes.
Overview
2025
2025
years of professional experience
Work History
Performance Management Officer
Fidelity Bank Plc
6 2022 - Current
- Provides strategic and operational Human Resources support to employees.
- Drives the process for development of KPIs (Key Performance Indicators) for all job functions across the Bank, ensuring KPIs are appropriately aligned to the job roles and strategic objectives of the organization at the commencement of the financial year.
- Ensures proper and thorough alignment of Staff / function KPIs from the strategic level down to the tactical level of the workforce and drives KPI review process bi-annually.
- Conducts performance assessments based on agreed KPIs for the directorates and divisions.
- Continuously initiates and drives improvements in the bank's appraisal process and performance management system.
- Handles staff performance issues and manages the performance planning database.
- Organizes and coordinates performance management lectures to help all staff familiarize themselves with the system.
- Provides periodic and ad-hoc sales staff performance reports and analyses and prepares monthly reports for Executive Management.
Investment Administration Officer
ARM Pension Managers
12.2020 - 06.2022
- Collaborated with management to gather and analyze operational information; attended to over 1000 issues on Unprocessed Monies and processed discovered pins; also promptly processed contribution schedules into Retirement savings accounts.
- Accurately prepared daily fund reports, acknowledged all correspondence within the unit in line with ISSO policy, accurately verified ledger entry transactions of various contributors, and promptly corrected errors as required.
- Consulted with executives to identify and manage projects in alignment with time, budget, and quality requirements; also managed daily comma-separated values (CSV) files used to process client transactions.
- Prepared transfer window reports, developed and strengthened client relationships by delivering knowledgeable support, and maintained accuracy of client records during processing/upload to the pension administration system.
Business Administrator
Federal Ministry of Budget and National Planning
01.2020 - 10.2020
- Contributed to a positive work environment that encourages productivity, professionalism, and teamwork; also oversaw technological and policy changes, which created new procedures to promote efficiency in the administrative processes.
- Identified synergies and efficiencies between employees; processed correspondence and arranged meetings with executives on Infrastructure and accurately compiled and submitted minutes of sessions as assigned.
- Developed and maintained effective working relationship with human resource and corporate communication units and other stakeholders by assisting in implementing business transformation strategies.
- Managed processes, developed project plans, and monitored progress.
- Established and maintained effective communication between business units and senior management.
Intern
Stanbic IBTC Bank Plc
09.2019 - 11.2019
- Effectively monitored compliance, investigated non-compliance on all import payment applications, and oversaw accurate and timely presentations of weekly inflow and outflow reports.
- Conducted revalidation of customers' documents, handled various customers' bills of exchange, and duly executed all other assigned duties within a stipulated time.
Education
Bachelor of Science - Business Administration
Covenant University
Ogun 07.2019
Skills
- Talent Management
- Performance Management
- Strategic Planning
- Process Improvement
- Employee Relations
- Stakeholder Management
- Performance Evaluation
- Performance Appraisals
- Career Development
- Pension Administration
Certifications and Trainings
- Professional in Human Resources - International (PHRi) – 2024
- Fundamentals of HR functions: Value Chain, Policies, Processes | CIPM - 2024
- Professional Diploma in Website Development and SEO Certification | Digital Marketing Skill Institute - 2024
- Ethics and Compliance Certification Programme | CIBN - 2022- 2024
- Foundation Banking School (FBS) | Fidelity CREST Academy - 2022
- HR as a Strategic Partner for Transformation and Growth | Workforce Group - 2022
- Business Analysis Certificate (Wave Accounting Software) | Competence Africa - 2020
- ACIA Professional Certificate | Chartered Institute of Administration (CIA) - 2019
Awards, Recognitions and Nominations
- Nominated as the most efficient graduate trainee in the division - 2022
- Selected as Fidelity Bank ISO Champion for my division - 2024
- Appointed as Fidelity Bank Competence Management Process Champion - 2024
Memberships
- Member – McKinsey Forward Class of 2022
- Member – Covenant University Alumni Association
- Member – Chartered Institute of Administration
Other Experience
- Business Analyst – Vision Capital Eye Hospital, Lagos State, Nigeria June – July 2018
- Administrative Assistant – Newgate Hospital, Lagos State, Nigeria June – July 2016
Timeline
Investment Administration Officer
ARM Pension Managers
12.2020 - 06.2022
Business Administrator
Federal Ministry of Budget and National Planning
01.2020 - 10.2020
Intern
Stanbic IBTC Bank Plc
09.2019 - 11.2019
Performance Management Officer
Fidelity Bank Plc
6 2022 - Current
Bachelor of Science - Business Administration
Covenant University
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